Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Consumer Council for Northern Ireland

SSE Airtricity has today (Friday 29 January 2021) announced it will be increasing electricity prices by 3.9% from 1 March 2021. This will see the typical SSE Airtricity customer needing to find up to an extra £22 per year.
News

Consumer Council for Northern Ireland

With Brexit just around the corner, The Consumer Council is concerned with reports of retailers and parcel operators withdrawing deliveries between Great Britain (GB) and Northern Ireland (NI).
News

Consumer Council for Northern Ireland

Debenhams, the department store chain, will temporarily stop accepting orders on their website for Northern Ireland delivery from midnight tonight (Thursday 17 December 2020).
News

Consumer Council for Northern Ireland

More than a fifth (22%) of UK consumers have already decided they’ll be sending festive gifts through the post rather than giving in person this year. The Consumer Council has put together some top tips to help consumers get the best deal on postage.
News

Consumer Council for Northern Ireland

The Consumer Council is encouraging passengers due to travel over the festive period to plan in advance and be prepared, due to the impact of COVID-19 and EU Exit.
News

Consumer Council for Northern Ireland

With the two-week circuit breaker now over, Northern Ireland consumers will be leaving their homes for some last minute Christmas shopping. Therefore, increasing the risk of receiving a private Parking Charge Notice (PCN).
News

Consumer Council for Northern Ireland

The Consumer Council is concerned that consumers in Northern Ireland could face potential new difficulties when shopping online from 1 January 2021, following the end of the transition period.
News

Consumer Council for Northern Ireland

Fashion retail group Arcadia has entered administration today (Monday 30 November 2020) and has appointed Deloitte as an administrator.
News

Consumer Council for Northern Ireland

With an estimated £6billion to be spent in the UK this year on Black Friday (27 November) and Cyber Monday (30 November), The Consumer Council has issued essential guidance to ensure consumers know their rights and shop safely online.
News

Consumer Council for Northern Ireland

This week is National Consumer Week, a campaign where UK consumer bodies come together to raise awareness of important issues, with the focus this year being online shopping and deliveries.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council