Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

Contact Details

[email protected]

028 9025 1600

http://www.consumercouncil.org.uk

https://twitter.com/ConsumerCouncil

https://www.facebook.com/consumercouncilni

Sectors

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Water bill tariff increase: How businesses could save money by ensuring bills are accurate

Consumer Council for Northern Ireland

Following Northern Ireland Water’s tariff increase, effective yesterday (1 October 2020), The Consumer Council is reminding businesses across the country to ensure that their water bills are accurate to avoid nasty surprises and to save money.

News

The Consumer Council welcomes Utility Regulator decision on back billing

Consumer Council for Northern Ireland

The Consumer Council has welcomed new rules designed by the Utility Regulator to limit the length of time electricity and gas companies can back bill domestic and microbusiness consumers.

News

The Consumer Council welcomes proposals to tackle unfair insurance pricing policies

Consumer Council for Northern Ireland

The Consumer Council welcomes the publication of the Financial Conduct Authority’s (FCA) Market Study on General Insurance and its proposed measures to tackle unfair pricing practices.

News

Review your banking needs in advance of Danske Bank branch closures

Consumer Council for Northern Ireland

The Consumer Council is urging Danske Bank customers to review their banking needs ahead of the upcoming closure of four local branches later this year. The branches in Ballycastle, Comber, Kilrea and Strabane are due to close on 4 December 2020.

NI Savings Week lauch photo in Belfast City Hall

News

Open Up about financial and mental wellbeing

Consumer Council for Northern Ireland

Progressive Building Society has partnered with Action Mental Health and The Consumer Council NI to launch its third annual Northern Ireland Savings Week, from 7-11 September.

News

The Consumer Council welcomes savings for gas consumers in the Ten Towns

Consumer Council for Northern Ireland

Natural gas consumers in the Ten Towns will be pleased with Firmus Energy Supply’s decision to decrease its prices by 12.48% from 1 October 2020. This follows from a 21.15% decrease back in April 2020.

News

Has COVID-19 affected your personal finances? There is help available

Consumer Council for Northern Ireland

Today (31 August 2020) marks the start of The Consumer Council’s ‘True Cost’ campaign, which is raising awareness of the practical help available to Northern Ireland households that are struggling financially during the ongoing COVID-19 crisis.

News

COVID-19 Airline Refunds: Do not delay getting your refund, act now!

Consumer Council for Northern Ireland

Following a new report published by the Civil Aviation Authority (CAA) regarding airline refunds, The Consumer Council is urging the CAA to ensure airlines act responsibly towards their customers, and is urging consumers to act now to secure their refunds

News

Water bills are coming: What NI businesses need to know

Consumer Council for Northern Ireland

In the coming weeks, Northern Ireland Water will be sending out water bills to businesses in Northern Ireland. To help avoid any surprises and ensure businesses are being billed correctly, The Consumer Council has developed a range of helpful resources.

News

Travel uncertainty and refund delays for Northern Ireland travellers

Consumer Council for Northern Ireland

For Northern Ireland travellers, recent changes to COVID-19 travel rules are causing confusion and uncertainty.

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Contact Details

Sectors

Consumer Council for Northern Ireland's Content

Water bill tariff increase: How businesses could save money by ensuring bills are accurate

Consumer Council for Northern Ireland

The Consumer Council welcomes Utility Regulator decision on back billing

Consumer Council for Northern Ireland

The Consumer Council welcomes proposals to tackle unfair insurance pricing policies

Consumer Council for Northern Ireland

Review your banking needs in advance of Danske Bank branch closures

Consumer Council for Northern Ireland

Open Up about financial and mental wellbeing

Consumer Council for Northern Ireland

The Consumer Council welcomes savings for gas consumers in the Ten Towns

Consumer Council for Northern Ireland

Has COVID-19 affected your personal finances? There is help available

Consumer Council for Northern Ireland

COVID-19 Airline Refunds: Do not delay getting your refund, act now!

Consumer Council for Northern Ireland

Water bills are coming: What NI businesses need to know

Consumer Council for Northern Ireland

Travel uncertainty and refund delays for Northern Ireland travellers

Consumer Council for Northern Ireland

More Information

Type of Organisation

Team