Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

Photo of three ScamwiseNI partners
News

Consumer Council for Northern Ireland

A number of Northern Ireland organisations have joined forces to provide 7,000 of the most vulnerable in society with helpful and essential advice regarding scams.
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Consumer Council for Northern Ireland

University of Sussex are looking for study participants in Northern Ireland for a research project.
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Consumer Council for Northern Ireland

firmus energy has today (Tuesday 23 March 2021) announced it will be increasing its gas prices by 14% in the Greater Belfast area from 15 April 2021.
Noyona Chundur and William Warke
News

Consumer Council for Northern Ireland

The Consumer Council has returned over £1 million to consumers and businesses in Northern Ireland since 1 April 2020.
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Consumer Council for Northern Ireland

SSE Airtricity gas customers in Northern Ireland will have to find extra money for their gas bill after they announced today (Friday 5 March 2021) an increase of 9.8% from 1 April 2021.
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Consumer Council for Northern Ireland

firmus energy has today (Tuesday 2 March 2021) announced it will be increasing its gas prices by 17.75% in the Ten Towns area from 1 April 2021.
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Consumer Council for Northern Ireland

Bank branch closure risks isolating consumers by removing access to essential services says The Consumer Council, following the news that Bank of Ireland is to close 15 local branches this year.
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Consumer Council for Northern Ireland

SSE Airtricity has today (Friday 29 January 2021) announced it will be increasing electricity prices by 3.9% from 1 March 2021. This will see the typical SSE Airtricity customer needing to find up to an extra £22 per year.
News

Consumer Council for Northern Ireland

With Brexit just around the corner, The Consumer Council is concerned with reports of retailers and parcel operators withdrawing deliveries between Great Britain (GB) and Northern Ireland (NI).
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Consumer Council for Northern Ireland

Debenhams, the department store chain, will temporarily stop accepting orders on their website for Northern Ireland delivery from midnight tonight (Thursday 17 December 2020).

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council