Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Consumer Council for Northern Ireland

Firmus energy has today announced an increase of 19.48%, effective from 6 January 2022 for gas customers in the Greater Belfast* area, impacting around 149,000 domestic customers.
News

Consumer Council for Northern Ireland

As consumers start to hit the high streets and shop online for Christmas, the Consumer Council is calling on the public to be ‘Savvy Shoppers’ in the run up to the big day, to avoid overspending and the common pitfalls of hidden costs.
News

Consumer Council for Northern Ireland

Shopping from the comfort of your sofa on a phone or tablet is a task many of us now do on a regular basis, with more than 25% of the population doing the bulk of their Christmas shopping online. But 40% of shoppers in Northern Ireland have been targeted
News

Consumer Council for Northern Ireland

Firmus energy has today announced an increase of 38.18% from 3 December 2021 for gas customers in the Ten Towns area, impacting around 55,000 domestic customers.
News

Consumer Council for Northern Ireland

Firmus energy has announced today, 29 September 2021, an increase of 32.98% from 22 October 2021 for gas customers in the Greater Belfast area.
Photo of three ScamwiseNI partners
News

Consumer Council for Northern Ireland

ScamwiseNI Partnership organisations are working together to educate consumers and businesses on legislation that is in place to help safeguard them and their money, protecting them from scams and financial crime.
News

Consumer Council for Northern Ireland

Bright Energy has announced is set to increase its electricity tariff by up to 20% from 9 September 2021. This is the second tariff increase announcement from the electricity supplier in three months.
News

Consumer Council for Northern Ireland

Libraries NI has announced its commitment to a scams protection initiative, designed to empower adults learning computer and internet skills for the first time to stay safe from scams and know how to report them.
News

Consumer Council for Northern Ireland

As consumers in Northern Ireland continue to do more online shopping due to the impact of COVID-19, the Consumer Council has compiled some top tips to help them avoid becoming victims of parcel delivery scams.
News

Consumer Council for Northern Ireland

The Consumer Council is urging AIB customers to review their banking needs ahead of the upcoming closure of several local branches later this year. Eight of AIB’s 15 branches are due to close on 12 November 2021.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council