Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

Contact Details

[email protected]

028 9025 1600

http://www.consumercouncil.org.uk

https://twitter.com/ConsumerCouncil

https://www.facebook.com/consumercouncilni

Sectors

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

ScamwiseNI and Libraries NI help first-time internet users to avoid scams

Consumer Council for Northern Ireland

Libraries NI has announced its commitment to a scams protection initiative, designed to empower adults learning computer and internet skills for the first time to stay safe from scams and know how to report them.

News

Avoid parcel delivery scams with top tips from the Consumer Council

Consumer Council for Northern Ireland

As consumers in Northern Ireland continue to do more online shopping due to the impact of COVID-19, the Consumer Council has compiled some top tips to help them avoid becoming victims of parcel delivery scams.

News

Advice for consumers in advance of AIB branch closures

Consumer Council for Northern Ireland

The Consumer Council is urging AIB customers to review their banking needs ahead of the upcoming closure of several local branches later this year. Eight of AIB’s 15 branches are due to close on 12 November 2021.

News

Review your banking needs in advance of Danske Bank branch closures

Consumer Council for Northern Ireland

The Consumer Council is urging Danske Bank customers to review their banking needs ahead of the upcoming closure of four local branches later this year. Ballygawley, Mallusk, Hillsborough and University Road in Belfast are due to close 22 October 2021.

News

SSE Airtricity set to increase electricity prices for the second time this year

Consumer Council for Northern Ireland

SSE Airtricity has today (Friday 2 July 2021) announced it will be increasing electricity prices by 9.7% from 1st August 2021. This will see the typical SSE Airtricity customer needing to find up to an extra £58 per year.

News

The Consumer Council advises Electric Ireland customers following second tariff increase in 2021

Consumer Council for Northern Ireland

Electric Ireland will increase its electricity prices by 10.2% from 1 August 2021. This is the second increase announced by Electric Ireland this year. The typical Electric Ireland customer will see their bill rise by around £60 per year.

News

Businesses encouraged to switch energy supplier and save money after research finds two thirds of businesses haven’t switched supplier

Consumer Council for Northern Ireland

With savings available when switching supplier, the Utility Regulator and Consumer Council for Northern Ireland are encouraging business consumers to check their bills and review their energy spend.

News

Fun, educational activities to keep you entertained this summer!

Consumer Council for Northern Ireland

To help keep everyone entertained this summer, The Consumer Council has designed a series of free games, quizzes and activities for all to get involved with.

News

Advice for passengers as Aer Lingus cancel flights from George Best City Airport

Consumer Council for Northern Ireland

The Consumer Council has provided airline passengers with information about their rights in the event of flight cancellations, following the announcement that Aer Lingus has cancelled several flights from Belfast City Airport.

News

Budget Energy set to increase electricity prices for the second time this year

Consumer Council for Northern Ireland

Budget Energy will increase electricity prices by 14.9% from 2 July 2021 for all variable rate customers. The typical Budget Energy customer with a credit meter will see their bill rise by around £93 per year, while customers with a keypad (PAYG) meter wi

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Contact Details

Sectors

Consumer Council for Northern Ireland's Content

ScamwiseNI and Libraries NI help first-time internet users to avoid scams

Consumer Council for Northern Ireland

Avoid parcel delivery scams with top tips from the Consumer Council

Consumer Council for Northern Ireland

Advice for consumers in advance of AIB branch closures

Consumer Council for Northern Ireland

Review your banking needs in advance of Danske Bank branch closures

Consumer Council for Northern Ireland

SSE Airtricity set to increase electricity prices for the second time this year

Consumer Council for Northern Ireland

The Consumer Council advises Electric Ireland customers following second tariff increase in 2021

Consumer Council for Northern Ireland

Businesses encouraged to switch energy supplier and save money after research finds two thirds of businesses haven’t switched supplier

Consumer Council for Northern Ireland

Fun, educational activities to keep you entertained this summer!

Consumer Council for Northern Ireland

Advice for passengers as Aer Lingus cancel flights from George Best City Airport

Consumer Council for Northern Ireland

Budget Energy set to increase electricity prices for the second time this year

Consumer Council for Northern Ireland

More Information

Type of Organisation

Team