Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

Contact Details

[email protected]

028 9025 1600

http://www.consumercouncil.org.uk

https://twitter.com/ConsumerCouncil

https://www.facebook.com/consumercouncilni

Sectors

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Huge increase in complaints about airline cancellations in Northern Ireland

Consumer Council for Northern Ireland

The Consumer Council has revealed a significant increase in the number of complaints about airlines it has received during the coronavirus pandemic.

News

EasyJet data breach: What consumers need to know

Consumer Council for Northern Ireland

Following the news of easyJet’s data breach, The Consumer Council is advising all easyJet customers to be very cautious of any communications purporting to come from easyJet or easyJet Holidays.

News

The Consumer Council obtains assurances for Budget Energy customers

Consumer Council for Northern Ireland

Budget Energy customers in Northern Ireland may have been left with questions following the announcement that Flogas Ireland has finalised an agreement to purchase the electricity supplier.

News

4.8% decrease in regulated electricity prices is appreciated at this tough time

Consumer Council for Northern Ireland

The Consumer Council appreciates the announcement today that Power NI’s tariff will decrease 4.8% from 1 July 2020. This reduction reflects some of the recent falls in wholesale prices. The average Power NI annual bill will decrease by £29.

News

NIE Networks and The Consumer Council remind the public to be safe on the doorstep

Consumer Council for Northern Ireland

NIE Networks and The Consumer Council are reminding the public to stay safe and guard against bogus callers on the doorstep. There are concerns that bogus callers may take the coronavirus pandemic as an opportunity to take advantage of consumers.

News

Home learning made fun: Learn about consumer rights, budgeting and avoiding scams

Consumer Council for Northern Ireland

The Consumer Council has launched a range of educational family activities, games and quizzes to teach kids of all ages and adults about their consumer rights, budgeting and how to avoid scams.

News

Consumer rights must be adhered to during airline crisis, says The Consumer Council

Consumer Council for Northern Ireland

The Consumer Council has been urging the Civil Aviation Authority (CAA) to ensure that airlines provide passengers with the refunds they are legally entitled to under EU regulations, following numerous flight cancellations amid the COVID-19 pandemic.

News

Households should actively undertake regular meter readings to ensure they are on top of their energy bills during COVID-19

Consumer Council for Northern Ireland

The Consumer Council is advising households and small businesses to ensure their energy bills are accurate and as low as possible during the COVID-19 lockdown.

News

Royal Mail temporary decision to remove Saturday letter deliveries

Consumer Council for Northern Ireland

Royal Mail announced today (Tuesday 28 April 2020) that from 2 May it will reduce its service delivery by removing letter deliveries on Saturdays. Tracked parcels and Special Delivery items and most parcel will still be delivered on Saturdays.

News

Unscrupulous traders profiteering by exploiting COVID-19 warned

Consumer Council for Northern Ireland

Trading Standards and The Consumer Council are warning unscrupulous traders to stop exploiting the Covid-19 pandemic to profiteer, or face action.

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Contact Details

Sectors

Consumer Council for Northern Ireland's Content

Huge increase in complaints about airline cancellations in Northern Ireland

Consumer Council for Northern Ireland

EasyJet data breach: What consumers need to know

Consumer Council for Northern Ireland

The Consumer Council obtains assurances for Budget Energy customers

Consumer Council for Northern Ireland

4.8% decrease in regulated electricity prices is appreciated at this tough time

Consumer Council for Northern Ireland

NIE Networks and The Consumer Council remind the public to be safe on the doorstep

Consumer Council for Northern Ireland

Home learning made fun: Learn about consumer rights, budgeting and avoiding scams

Consumer Council for Northern Ireland

Consumer rights must be adhered to during airline crisis, says The Consumer Council

Consumer Council for Northern Ireland

Households should actively undertake regular meter readings to ensure they are on top of their energy bills during COVID-19

Consumer Council for Northern Ireland

Royal Mail temporary decision to remove Saturday letter deliveries

Consumer Council for Northern Ireland

Unscrupulous traders profiteering by exploiting COVID-19 warned

Consumer Council for Northern Ireland

More Information

Type of Organisation

Team