Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Services

Consumer Complaints

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland's Content

illustration - people standing/sitting on a plane
News

Consumer Council for Northern Ireland

Have you used airport or airline special assistance services? If so, we would like to hear about your experiences.
News

Consumer Council for Northern Ireland

The countdown is on to the summer holidays and we are encouraging travellers to plan ahead for a smooth journey. Summer is a busy time for travel and we have compiled a summer travel checklist, to take the stress out of your holiday.
News

Consumer Council for Northern Ireland

As electric vehicles are growing in popularity in Northern Ireland, we have developed an online guide for those considering a more environmentally friendly option for their next car.
News

Consumer Council for Northern Ireland

Many people will be preparing to travel this Christmas, whether it is going home for the holidays or celebrating in a different country.
News

Consumer Council for Northern Ireland

The Consumer Council is warning consumers in Northern Ireland to stay safe from parcel delivery scams during Black Friday, Cyber Monday, and the upcoming Christmas shopping period.
News

Consumer Council for Northern Ireland

With Black Friday and Cyber Monday taking place on 25 November and 28 November respectively, consumers in Northern Ireland will be hoping to find some great offers online. Some retailers have even started their deals already.
Four adults posing with three Scamwise NI props.
News

Consumer Council for Northern Ireland

The Council for the Curriculum, Examinations and Assessment (CCEA) and the Consumer Council have launched a new initiative in time for the new academic year, aimed at helping students avoid scams and identity theft.
News

Consumer Council for Northern Ireland

Click Energy, the smallest of the five electricity suppliers in Northern Ireland, has announced it will be increasing electricity prices by 28.2% from 1 October 2022, impacting around 26,000 customers.
News

Consumer Council for Northern Ireland

Home heating oil prices in Northern Ireland are over £1 per litre, more than double the ten-year average price, and prices have only been higher for one week this decade according to the Consumer Council’s weekly heating oil survey, published today.
News

Consumer Council for Northern Ireland

The summer travel period is upon us. With recent air and sea travel disruptions in mind, the Consumer Council is helping Northern Ireland holidaymakers prepare for their upcoming journeys with its Top Travel Tips.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council