Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Consumer Council for Northern Ireland

Natural gas consumers in the Ten Towns and Greater Belfast areas will welcome Firmus Energy Supply’s decision to decrease its prices by 8.77% from 1 October 2019, according to The Consumer Council.
News

Consumer Council for Northern Ireland

Consumers in Northern Ireland need to be provided with clear and transparent information as to why the price they pay for their electricity has increased, according to The Consumer Council.
News

Consumer Council for Northern Ireland

The Consumer Council has provided advice to customers who could be affected by the Ryanair UK pilots’ strike during the next few days.
News

Consumer Council for Northern Ireland

The Consumer Council and Radius Housing have teamed up to host a Friday Funday on 23 August 2019 from 10am to 1pm.
News

Consumer Council for Northern Ireland

The Consumer Council issues advice for affected customers
News

Consumer Council for Northern Ireland

The Consumer Council is disappointed after Power NI’s announcement of a tariff increase, which has occurred despite a decrease in wholesale energy prices over the past year.
News

Consumer Council for Northern Ireland

The Consumer Council and Radius Housing have teamed up to host a Friday Funday on 16 August 2019 from 10am to 1pm.
The Consumer Council has launched an online Advice Directory to help you understand your rights. It also provides guidance on who the proper authority is to complain to, and how to access expert help and advice.
News

Consumer Council for Northern Ireland

The Consumer Council has launched a new online tool to guide consumers
News

Consumer Council for Northern Ireland

Following today’s publication of Translink’s Charter Autumn 2018 Monitoring Results, The Consumer Council is happy to see that Translink have continued to deliver high levels of customer satisfaction across its bus, rail and coach services.
News

Consumer Council for Northern Ireland

Debenhams announced on Tuesday 9 April that it has officially gone into administration, appointing FTI Consulting as the administrator. If you have Debenhams gift cards or vouchers you may be wondering what to do now.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council