Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

Contact Details

info@consumercouncil.org.uk
028 9025 1600
http://www.consumercouncil.org.uk
https://twitter.com/ConsumerCouncil
https://www.facebook.com/consumercouncilni

Sectors

Advice services Community relations Education/training Transport
Last updated 1 year 3 months ago
We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Review how you are spending, advises The Consumer Council

Consumer Council for Northern Ireland

The Council Consumer is advising consumers in Northern Ireland to review how they are spending, as household outgoings are changing with many of us spending more time at home.
News

Home heating oil prices drop to a four year low

Consumer Council for Northern Ireland

Consumers in Northern Ireland will welcome the news that home heating oil prices are on track to hit a record low, according to The Consumer Council’s weekly survey of home heating oil prices.
News

The Consumer Council welcomes the ABI’s warning against ‘pensions panic’

Consumer Council for Northern Ireland

The Consumer Council welcomes the Association of British Insurers’ latest advice that warns consumers against using their pensions as a quick way of raising cash during this uncertain time.
News

Advice for consumers as Oasis and Warehouse appoint administrators

Consumer Council for Northern Ireland

Fashion retailers Oasis and Warehouse have both entered administration. The announcement may have left many of their customers with gift vouchers wondering what their rights are now.
News

Coronavirus/Covid-19: Advice for Vulnerable Gas Consumers with Prepayment Meters

Consumer Council for Northern Ireland

The Consumer Council is advising vulnerable consumers with Pay As You Go (PAYG) gas meters who have a received a letter from their GP, or hospital, asking them to isolate in their home, on how to top up their gas PAYG meter.
News

Advice for consumers as major retailers appoint administrators

Consumer Council for Northern Ireland

Cath Kidston and Debenhams have both announced plans to enter administration. The announcements may have left many of their customers with gift vouchers wondering what their rights are now.
News

COVID-19: How to contact your bank for help or support

Consumer Council for Northern Ireland

The Consumer Council and UK Finance are informing consumers of the different ways to make contact with their banks if they need any help or support due to COVID-19.
News

Coronavirus: What are your consumer rights?

Consumer Council for Northern Ireland

The Consumer Council has launched a dedicated website that provides a variety of helpful information for consumers in Northern Ireland who may have been affected by the coronavirus pandemic.
News

Air passenger rights must be adhered to during airline crisis, says The Consumer Council

Consumer Council for Northern Ireland

The Consumer Council has written to the Civil Aviation Authority urging them to ensure that airlines provide passengers with the refunds they are legally entitled to under EU regulations, following numerous flight cancellations amid the Covid-19 pandemic.
News

Consumer Parliament: Fermanagh and Omagh residents raise important local issues

Consumer Council for Northern Ireland

The Consumer Council held its first regional Consumer Parliament in Enniskillen on 7 February.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council