Riverside Business Centre, Riverside Road
SectorsAdvice services Carers Children and families Community development Community relations Disability Education/training Health and wellbeing Housing and homelessness Men Older people Race/ethnicity Rural development Sport/recreation Transport Women Young people
AudienceCommunity safety/crime prevention Mental health Victim support
Our multi-agency case management system, E-CINS, is used extensively to share information securely, within and across borders.
Practitioners are using our systems to tackle serious societal issues, including: Anti-Social Behaviour, Domestic Abuse, Gangs/Serious Youth Violence, Hate Crime, Integrated Offender Management, Modern Day Slavery, Neighbourhood and Project Management and Safeguarding.
Our solutions help you and your partners to provide the right kind of joined up support. From the minute an individual enters the system, information can be stored securely on a single shared record.
People are often complex and have multiple needs that require various forms of support/interventions. Often, this leads to different parts of an individual’s data being stored across several records in separate databases. Our solutions and systems give you the ability to create a single shared record that tells the whole story.
Secure public or private referral forms
We provide many organisations with public-facing or practitioner-facing referral forms . These collect information quickly and pass it directly into a triage management desk.
Triage desks for collaborative decision-making
A secure, GDPR compliant, triage desk allows all appropriate partners to decide on the best course of action for a victim, offender or vulnerable person. It’s an efficient way to manage referrals from several different sources.
Multi-agency case management
If required, cases can be escalated for full multi-agency support via our E-CINS product. Online forms make it easy to capture information from all sources and build a complete picture of an individual’s needs and risk factors.
Two way communication with clients
While cases are being managed, often there’s a need to communicate with any client directly. MyPortal gives practitioners the ability to do so via a simple and highly secure interface.
Type of OrganisationVCSE
- Laura Smith