advice

Event
Training/Advice

Advice NI

This session will look at how decisions are made , what mandatory reconsideration is and what direct lodgement means for a client’s rights to appeal. It will explain the new process for challenging a case in relation to clients conditionality, the work capability assessment and sanctions.
Belfast
Event
Training/Advice

Advice NI

This specialist level course provides vital guidance for anyone advising clients when Limitations Act might apply and opportunities to find out about the limitation periods and potential challenges including mortgage shortfalls and credit debts. This course will outline the provisions of the Limitations (NI) Order, equip advisers to pursue limitation issues with creditors and enable them to use statute and case law in support of limitation arguments. This one-day course aims to describe the relevance of limitation periods in money advice casework. It will inform the adviser how to pursue limitation issues with creditors and how to use statute and case law in support of limitation arguments. It will also help advisers to identify situations in which a limitation period can be extended and to advise clients on potential limitation challenges.
Belfast
Event
Training/Advice

Advice NI

This course is designed to help you understand the General Data Protection Regulation (GDPR) and enable you to assess how the GDPR impacts on Advice Provision. It will provide an awareness of the new data protection laws and your role in maintaining compliance.
Belfast
Event
Training/Advice

Advice NI

This skilled level course will enable you to understand the structures, jurisdiction, and procedures of courts in Northern Ireland in relation to debt cases and bring this to life with a court visit. Whilst this course is not part of the MAS accredited cluster. It is a pre-requisite for Skills for Effective Advocacy which is a requirement for Case work and Specialist MAS accreditation. This course is accredited with OCNNI at Level 3.
Belfast
Event
Training/Advice

Advice NI

This half day training course will enable you to understand and identify what social policy issues are and how you can gather evidence and record the issues more effectively for campaigning and lobbying purposes. It will also look at practical steps that can be taken to address social policy issues.
Belfast
Event
Training/Advice

Advice NI

This accredited course will enable learners to understand the core issues relating to financial capability and how to support others facing financial capability issues. At the end of the course participants will understand coaching and mentoring, issues relating to financial capability, be able to recognise when someone needs support with debt or financial capability and where to go for support including digital resources.
Belfast
Event
Training/Advice

Advice NI

This one day, introductory-level course will provide generalist advisers with an overview of: How to access Social Rented Housing; The rights of Social Rented Tenants; The rights and responsibilities of Private Rental Tenants and Landlords; Grants and Disability Adaptation for tenants and owner-occupiers; Specialist/Sheltered Housing; How to access specialist advice and when to refer onwards
Belfast
Event
Training/Advice

Advice NI

This one day, introductory-level course will provide generalist advisers with an overview of: How to access Social Rented Housing; The rights of Social Rented Tenants; The rights and responsibilities of Private Rental Tenants and Landlords; Grants and Disability Adaptation for tenants and owner-occupiers; Specialist/Sheltered Housing; How to access specialist advice and when to refer onwards
Belfast
Event
Training/Advice

Advice NI

This in-depth, practical course focuses on all aspects of Universal Credit, the most profound change to Social Security since its inception, to prepare Advisers for its roll-out starting in September 2017.
Belfast
Event
Training/Advice

Advice NI

This session will explain in great detail how individuals will have certain obligations placed upon them to successfully maintain their claim to benefits and the impact of sanctions on those deemed not to have carried out these actions. It will look at the new 2018 sanctions regime relating to ESA, JSA and Universal Credit.
Belfast
Event
Training/Advice

Advice NI

This course will provide a detailed overview of the benefits which can be claimed by nationals from the European Economic Area, as well as covering the Right to Reside Test and the Habitual Residence Test for each specific benefit. The course will also cover: derived rights, permanent residence rights, rights for workers, Croatia, A8 and A2 issues, recent developments in EU law and Brexit issues
Belfast
Event
Training/Advice

Advice NI

This session will encourage advisers completing PIP forms to carefully consider and use the reliability and majority regulations, case law and guidance to produce stronger initial applications.
Belfast
Event
Training/Advice

Advice NI

This course is one of a selection of Welfare Reform sessions suitable for those who have already benefited from our Welfare Reform training and wish to update their knowledge in a timely and cost effective manner, or for those who just need information on a specific aspect of Welfare Reform. This session will help you challenge negative PIP decisions by focusing on significant regulations, guidance and case law to incorporate into your mandatory reconsiderations, appeals and complaints to the assessment provider. We will invoice you for the course. Please note a late cancellation fee will apply to courses cancelled with less than five working days’ notice.
Belfast
Event
Training/Advice

Advice NI

This interactive workshop gives you the space and opportunity to explore practical ways to advise and support vulnerable clients. The workshop will explore challenges you might face when advising vulnerable clients and ways to overcome these. It will cover) ways of building external relationships or networks to better support vulnerable clients, the Data Protection Act including the difference between personal data and sensitive personal data, exploring the best practice approach with clients experiencing financial abuse or who are suicidal. This course will also identify practical ways both you and creditors can adapt to your client’s needs and identify ways to build resilience and coping mechanisms to work with vulnerable clients.
Belfast
Event
Training/Advice

Advice NI

This Award is an introductory qualification for candidates who are interested in acquiring knowledge about the role of an Independent Advocate. It comprises of the unit Understanding the Purpose and Role of the Independent Advocate. This is a knowledge based unit. The qualification has four learning outcomes: Understand the principles of Independent Advocacy. Understand the role of the Independent Advocate. Understand communication methods used in Independent Advocacy. Understand equality, diversity and inclusion.
Belfast
Event
Training/Advice

Advice NI

This course is designed for advisers who are required to meet the Northern Ireland Quality Standard, or student advisers working primarily in this area. As per the Northern Ireland Quality Standard all advisers should be able to provide generalist advice in relation to Employment.
Belfast
Event
Training/Advice

Advice NI

This generalist level course is accredited with OCNNI at Level 3. It will help you understand the basic principles of money advice; explore the nature and extent of a debt problem and how to check your client’s liability. This course (or equivalent) is a prerequisite for attending other Wiseradviser courses.
Belfast
Event
Training/Advice

Advice NI

This short and practical overview will help you understand just how the State Pension actually works now and how Pensions are calculated in this transitional period. The course is aimed at advisers, anyone interested in personal retirement planning, financial advisers, HR staff, trade union representatives, lawyers and anyone working with older people.
Belfast
Event
Training/Advice

Advice NI

The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related tasks. Assessment is through a portfolio of evidence which includes assignments, work products and observations
Belfast
Event
Training/Advice

Advice NI

Following on from the What is the Consumer Credit Act on-line learning (a pre-requisite for this course), this discussion based practical day is designed to support your application of the theory and legislation related to the Consumer Credit Act. It will give you the opportunity to build on previous learning and develop your confidence and skills when dealing with customer enquiries.
Belfast