advice

This in depth, practical course focuses on all aspects of Universal Credit. Key content includes: what is Universal Credit (e.g. benefit rules, processes, applications, sanctions); changes to and transitions from other benefits and supports (e.g. Housing Benefit); what Universal Credit means for the claimant (e.g. responsibilities and employability); claimant support (e.g. vulnerability, digital support, and financial capability)

This in-depth, practical course focuses on all aspects of Universal Credit, the most profound change to Social Security since its inception, to prepare Advisers for its roll-out starting in September 2017.

Advice NI have teamed with specialist law firm to offer regular question and answer sessions with a qualified and experienced immigration solicitor.

This practical, interactive and engaging workshop-style training is designed to equip participants with thought provoking awareness raising tools and processes to improve their personal safety on the job, either on or off-site.

This award-winning, two-day training course has now been updated for live online delivery. It will equip participants with an understanding of the procurement process. It will take place via Zoom and there are six CPD hours available for this course.

With less than a year to apply for the EU Settlement Scheme, Advice NI is offering EU, EEA & Swiss Citizens, and their families free information sessions on how to apply to the EU Settlement Scheme.

This exciting new national qualification was piloted last year, receiving high praise from both new and experienced advisers, wishing to refresh their advice knowledge and competence. The 10-day course covers all the skills, knowledge, processes and practice of providing multi-channel advice. It is taught via a face-to-face, on-line, placement, and distance learning approach allowing opportunities for application, including completion of forms for social security and tax credits.

This full day course will provide advisers with the information required to aid claimants with all areas of Children’s DLA up to appeal and Carers allowance. Learners will be guided through Children’s DLA forms and will be provided with the tools to utilise case law and guidance to produce stronger initial applications. The course will also cover the two components of Children’s DLA; basic conditions of entitlement, special rules and provide and how entitlement is assessed. The course will also guide learners through the eligibility and application process of Carers allowance and how this benefit can impact other benefits.

These workshops are held by Advice NI’s Quality Assurance Co-ordinator and are an excellent method of support for Quality Assessors within member organisations, who have either achieved, or are working towards the Northern Ireland Advice Quality Standard (NIAQS). The workshops will provide a practical, hands on approach to completing Advice Audits within a supportive environment of Peer Assessors. With the guidance of the Quality Assurance Co-ordinator, participants will be taken through a step by step approach to auditing quality of advice, enabling them to achieve a standardised level of Auditing for their individual organisations.

This FREE half day training session updated for 2019 focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for different groups of people interfacing with the benefit and when it will be implemented in the different geographical areas of Northern Ireland. Please click on the following link to book a place on this session: https://www.adviceni.net/content/free-universal-credit-awareness-sessio…

This Award is an introductory qualification for candidates who are interested in acquiring knowledge about the role of an Independent Advocate. It comprises of the unit Understanding the Purpose and Role of the Independent Advocate. This is a knowledge based unit. The qualification has four learning outcomes: Understand the principles of Independent Advocacy. Understand the role of the Independent Advocate. Understand communication methods used in Independent Advocacy. Understand equality, diversity and inclusion.

The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related tasks. Assessment is through a portfolio of evidence which includes assignments, work products and observations

This award winning training course provides participants with an understanding of the procurement and commissioning process. The course covers a range of issues including understanding public procurement, organisational readiness, identifying and responding to tender opportunities, the tender process, selection criteria and the scoring process. T

This course is designed to help you understand the General Data Protection Regulation (GDPR) and enable you to assess how the GDPR impacts on Advice Provision. It will provide an awareness of the new data protection laws and your role in maintaining compliance.

This comprehensive half day course will train advisers in the key skills required to support clients in preparing for, making and maintaining a Universal Credit account. It covers all aspects of digital support, from online safety to coaching clients digitally. It will also cover the processes and procedures to follow if a vulnerability is identified and an offline claim needs to be made.

This short 90 minute sessions is designed for advisers who have a sound knowledge of Universal Credit and require further information or an update in relation to Student Finance and Universal Credit. This session will cover: how Universal Credit treats student income (Bursaries/Grants), how to calculate awards for students, which elements students are eligible to claim and under what circumstances.

This course is designed to provide advisers with the skills required to research and reference up to date information relating to social security benefits and welfare reform. It will cover both online and paper resources. This is a necessary skill required to ensure organisations meet the Northern Ireland Advice Quality Standard in relation to case recording.

This course will provide a detailed overview of the benefits which can be claimed by nationals from the European Economic Area, as well as covering the Right to Reside Test and the Habitual Residence Test for each specific benefit.

This course is designed for advisers who are required to meet the Northern Ireland Quality Standard, or student advisers working primarily in this area. As per the Northern Ireland Quality Standard all advisers should be able to provide generalist advice in relation to Employment.

This short and practical overview will help you understand just how the State Pension actually works now and how Pensions are calculated in this transitional period. The course is aimed at advisers, anyone interested in personal retirement planning, financial advisers, HR staff, trade union representatives, lawyers and anyone working with older people.

Universal Credit has fundamentally changed the legacy means-tested benefits systems as we know it. This intensive in depth one day course will identify which benefits Universal Credit replaces and which remain outside Universal Credit. It will explain the detailed rules of Universal Credit, including the basic conditions of entitlement, financial conditions, benefit caps, under-occupancy penalties and claimant conditionality, including sanctions.

This one day, intermediate level course looks at Universal Credit from a Debt and Money advice perspective.

This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities, which are recognised by Department of Communities, including Case File Reviews and Quality of Advice Audits with practical case studies.

This session will encourage advisers completing PIP forms to carefully consider and use the reliability and majority regulations, case law and guidance to produce stronger initial applications.

This 90-minute session will encourage advisers completing PIP forms to carefully consider and use the reliability and majority regulations, case law and guidance to produce stronger initial applications.