Parent Support Officer Associate For Parentline NI - Regional Parenting Helpline Service

The following role is required to support the delivery of our service via telephone, online and face to face:

• Parent Support Officer Associate

Parent Support Officer Associates deliver confidential support, advice and guidance to parents and other family members on any issue relating to parenting via the telephone, email, web chat / instant messenger / zoom and face to face support as part of Parentline NI.  The post holder will have responsibility for assessing parent need, providing ongoing support as required or sign posting parents/carers to the most appropriate agencies to meet their needs. Outreach and promotion of the service is also a key component of this role.

Interviews of those shortlisted will be held on Tuesday 10th June 2025.