IT Support Coordinator

Job title: IT Support Co-Ordinator

Accountable to: Director of Finance and IT

Reporting to: Manager of Finance and IT

Hours: 21 hours per week (ideally spread across 3/4 days per week)

Salary: £29,698.76 (FTE)+ 7% non-contributory pension scheme (after qualifying period).

Location: Orchardville, 144 – 152 Ravenhill Road, Belfast BT6 8ED

(Role is Office based at address above but, travel to other Orchardville locations may be required)

Holidays: 25 days + 12 statutory days (pro-rata)

Duration: Permanent (subject to funding)

Main Purpose:

We are seeking a dedicated and skilled IT Support Technician to join our team on a part-time basis. The successful candidate will provide technical support and assistance to our staff, clients and volunteers, ensuring the smooth operation of our IT systems and infrastructure. This role is crucial in helping us achieve our mission by maintaining and improving our digital capabilities.

MAIN RESPONSIBILITIES:

IT Support

• Provide first-line technical support to staff and volunteers, resolving IT-related issues promptly and efficiently.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Assist with the setup and maintenance of network infrastructure, including routers, switches, and wireless access points.
• Ensure the security and integrity of our IT systems by implementing and maintaining appropriate security measures.
• Perform regular system updates, backups, and maintenance tasks to ensure optimal performance and reliability.
• Provide training and support to staff and volunteers on the use of IT systems and software applications.
• Maintain accurate records of IT assets, incidents, and support requests.
• Collaborate with external IT service providers and vendors as needed.

Other

The post holder is expected to be flexible and undertake other duties and additional tasks that may be required due to changing priorities or circumstances within reason and competence.

*TO APPLY*

If you wish to apply, RETURN A COMPLETED APPLICATION PACK TO recruitment@wegobeyondhr.com. A CV will not be accepted as an application.

Closing date Friday 4th July 2025

Orchardville reserve the right to enhance the criteria in the event of an unprecedented response.

We will consider any reasonable adjustments during the recruitment process.

Orchardville are an Equal Opportunities Employer.