Housing Advocate (Pool)

About the role

As a housing advocate with Housing Rights, you will help us work toward our vision of everyone having a home.

You will do this by providing specialist advice, advocacy and representation on the core areas of:

• homelessness
• housing debt
• housing issues
   

As well as the above, positions may involve working:

• with young people
• with minority communities
• with partner agencies
• with people in or leaving prison

About you

The post holder will be required to have:

• a minimum of 5 GCSEs at Grades A-C (or equivalent), including English Language and Mathematics
• evidence of relevant qualification in a relevant discipline e.g. Housing / law / advice
• at least 12 months full time (or equivalent part time) experience gained in providing telephone, written and face-to-face housing/debt advice to the public in a social welfare context
• at least 12 months full time (or equivalent part time) experience providing advocacy and representation in the context of handling a demanding caseload, i.e. beyond advice only/signposting/referrals
• demonstrated ability to see cases through to completion per organisational objectives
• demonstrated experience in achieving positive outcomes via legal/social security benefits/housing casework
• skills in the use of Microsoft Office applications (e.g. Teams, Outlook, Word)