Floating Support Worker

The Floating Support Worker will be available to support our members across all CAN’s projects (Services & Enterprise), and will involve carrying out a wide range of tasks to ensure that we are offering meaningful day activities which promote independence and empowerment.  The role is diverse and could involve covering our BASE service which offers day opportunities to 17 people per day or it could be providing one to one support on the farm through our LIFE programme. 

They will be a key member of the Service provision team, working closely with colleagues to ensure programme delivery aligns with CAN’s mission, delivers high social impact, and is sustainable. This role requires a dynamic, person who understands our member’s needs, believes passionately in social change, and can bring people with them.

Key Responsibilities

Operational Delivery:

• To provide ongoing active support to our service users in the implementation of their daily activities;
• To offer practical support across the organisation;
• To ensure service users receive appropriate assessment, training and encouragement to develop both their skills and attitudes;
• Ensure the service users are assisted to participate and integrate fully into local communities.
• Ensure a safe and clean environment is maintained at all times within the project through adherence to and in accordance with legislative requirement
• To provide administration support to the services department and maintaining accurate records;
• To carry out the role in a professional manner, working within the aims, values and ethos of CAN;

 Support Duties:

• Provide support to the service users by supporting them in their daily activities which could be situated at a Base, Lislagan Farm or retail social enterprise;
• Daily supervision of adults with learning disabilities;
• To ensure that service users are fully aware of their rights and responsibilities;
• To advocate on behalf of the service user as appropriate;
• To promote and facilitate service user participation across the services department;
• To prepare and assist in the preparation and design of training materials, guidelines and other materials relevant to the project and the delivery of same to the service users;
• Report any safeguarding concerns to the ASC for referral as appropriate;
• To assist with any additional staff cover where required to cover absence periods

Health & Safety:

• To risk assess activities within organisational guidelines;
• To be responsible for safe and tidy work practices within the office and externally;
• Notify the Director of Services of any incidents or accidents and ensure appropriate records are kept;
• To undertake mandatory training to fulfil the duties of the post.

Administration:

• General office duties including answering the telephone and dealing with enquiries relating to a project;
• Responsibility for appropriate record keeping and reporting relating to the project;
• Maintain administrative records with regards to the safe handling of petty cash;
• Attendance at CAN staff meetings as necessary;
• To take part in promotional events, press interviews, seminars and training days as appropriate; Maintain project attendance and financial records;
• To be responsible for all aspects of office administration and to implement new centralised office procedures;
• To act as first point of contact for enquiries regarding information, correspondence or services including co-ordination with Day Opportunities Co-Ordinators and CAN staff;
• To report to the Director of Services on individual/project progress through verbal communication and monthly written reports including through Evide Social Impact Tracker and RAG (Red, Amber & Green) reports.