Advice NI

These workshops are an excellent method of support for Quality Assessors within member organisations, who have either achieved, or are working towards the Northern Ireland Advice Quality Standard (NIAQS).

This practical, adviser focused, one-day course will raise your awareness of how Human Rights law applies in the Generalist Advice setting including: Social Security, Welfare Reform and Housing; Health and Social Care; Education; Employment

This one-day course focuses on commonly experienced problem areas within Universal Credit. Learning involves using case studies collected from our network and the GB experience of Universal Credit.

This course is designed to support advice service managers in gaining confidence with setting up and running statistical service reports using Advice Pro.

This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development.

This three-day course will fully equip advisers with the knowledge and skills needed to successfully and professionally represent their clients at the first tier Social Security Tribunal.

This half day training course will enable you to understand and identify what social policy issues are and how you can gather evidence and record the issues more effectively for campaigning and lobbying purposes. It will also look at practical steps that can be taken to address social policy issues.

This one day, introductory level course will provide generalist advisers with an overview of: How to access Social Rented Housing; The rights of Social Rented Tenants (including repair); The rights and responsibilities of Private Rental Tenants and Landlords (including repair); Grants and Disability Adaptation for tenants and owner-occupiers; Specialist/Sheltered Housing; How to access specialist advice and when to refer onward

This skilled level course will provide you with a basic step by step overview of bankruptcy legislation in Northern Ireland. It will enable you to identify when a bankruptcy is appropriate for your client.

This skilled level course follows on from pre-course materials available on www.wiseradviser.org. The course is only relevant to those who are training as an Intermediary with an approved Debt Relief Order Competent Authority. In this workshop you will review case-studies and explore the role of the intermediary in more detail. This course is a module of the Insolvency Options course accredited with OCNNI at Level Three.

This two-day, skilled-level course provides an opportunity to explore key factors to promote good practice in dealing with debt cases which includes: case management, referrals and quality frameworks, including support and supervision.