Family Benefits Advice Service Freephone advice helpline

Employers For Childcare is here to help parents, employers and childcare providers at this incredibly challenging time. Our charity's Family Benefits Advice Service provides free, impartial and confidential advice on a wide range of issues including childcare and financial support - this includes help with identifying childcare for key workers and information on what financial support is available to help with childcare costs.

Our team is also providing advice and guidance on the new bespoke Approved Home Childcarer Scheme announced by the Ministers for Education and Health. We can advise on a wide range of issues relating to the scheme, including queries from parents about how to access support, Approved Home Childcarers seeking advice on its implementation, and childcare providers with queries around insurance, employment terms and conditions and the matching of staff with families.

The Family Benefits Advice Service can be contacted on 0800 028 3008. Our Freephone helpline is open for inbound calls 10am-4pm Monday-Friday. Alternatively, email [email protected] at any time and one of our team will get back to you as soon as possible.