Consumer Council

Consumer Council

The Consumer Council
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

The Consumer Council is an independent consumer organisation, working to bring about change to benefit Northern Ireland consumers.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in NI and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council's Services

Consumer Council's Content

News

Consumer Council

With Brexit just around the corner, The Consumer Council is concerned with reports of retailers and parcel operators withdrawing deliveries between Great Britain (GB) and Northern Ireland (NI).
News

Consumer Council

Debenhams, the department store chain, will temporarily stop accepting orders on their website for Northern Ireland delivery from midnight tonight (Thursday 17 December 2020).
News

Consumer Council

More than a fifth (22%) of UK consumers have already decided they’ll be sending festive gifts through the post rather than giving in person this year. The Consumer Council has put together some top tips to help consumers get the best deal on postage.
News

Consumer Council

The Consumer Council is encouraging passengers due to travel over the festive period to plan in advance and be prepared, due to the impact of COVID-19 and EU Exit.
News

Consumer Council

With the two-week circuit breaker now over, Northern Ireland consumers will be leaving their homes for some last minute Christmas shopping. Therefore, increasing the risk of receiving a private Parking Charge Notice (PCN).
News

Consumer Council

The Consumer Council is concerned that consumers in Northern Ireland could face potential new difficulties when shopping online from 1 January 2021, following the end of the transition period.
News

Consumer Council

Fashion retail group Arcadia has entered administration today (Monday 30 November 2020) and has appointed Deloitte as an administrator.
News

Consumer Council

With an estimated £6billion to be spent in the UK this year on Black Friday (27 November) and Cyber Monday (30 November), The Consumer Council has issued essential guidance to ensure consumers know their rights and shop safely online.
News

Consumer Council

This week is National Consumer Week, a campaign where UK consumer bodies come together to raise awareness of important issues, with the focus this year being online shopping and deliveries.
News

Consumer Council

The Consumer Council has launched a free website to help consumers in Northern Ireland shop around when buying petrol and diesel. The Fuel Price Checker allows consumers to check the highest, lowest and average price of petrol and diesel in their area to

More Information

Type of Organisation

VCSE

Team

  • Consumer Council
  • Eoin McShane
  • Hannah Cuffey
  • Lauren Lynch