Consumer Council

With Brexit just around the corner, The Consumer Council is concerned with reports of retailers and parcel operators withdrawing deliveries between Great Britain (GB) and Northern Ireland (NI).

Debenhams, the department store chain, will temporarily stop accepting orders on their website for Northern Ireland delivery from midnight tonight (Thursday 17 December 2020).

More than a fifth (22%) of UK consumers have already decided they’ll be sending festive gifts through the post rather than giving in person this year. The Consumer Council has put together some top tips to help consumers get the best deal on postage.

The Consumer Council is encouraging passengers due to travel over the festive period to plan in advance and be prepared, due to the impact of COVID-19 and EU Exit.

With the two-week circuit breaker now over, Northern Ireland consumers will be leaving their homes for some last minute Christmas shopping. Therefore, increasing the risk of receiving a private Parking Charge Notice (PCN).

The Consumer Council is concerned that consumers in Northern Ireland could face potential new difficulties when shopping online from 1 January 2021, following the end of the transition period.

Fashion retail group Arcadia has entered administration today (Monday 30 November 2020) and has appointed Deloitte as an administrator.

With an estimated £6billion to be spent in the UK this year on Black Friday (27 November) and Cyber Monday (30 November), The Consumer Council has issued essential guidance to ensure consumers know their rights and shop safely online.

This week is National Consumer Week, a campaign where UK consumer bodies come together to raise awareness of important issues, with the focus this year being online shopping and deliveries.

The Consumer Council has launched a free website to help consumers in Northern Ireland shop around when buying petrol and diesel. The Fuel Price Checker allows consumers to check the highest, lowest and average price of petrol and diesel in their area to