NI Advice Standard Training: Case Recording and Quality of Advice Audits
This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities, which are recognised by Department of Communities, including Case File Reviews and Quality of Advice Audits with practical case studies.
Who Should Attend:
Training is open to Advice NI Members only and is appropriate to all managers, supervisors, senior advisers, advisers, trainees and volunteers.
There are 4 CPD hours for Managers (10am - 2.30pm) and 3 CPD hours for Advisers (10am - 1pm)