The Consumer Council help West Belfast bakery save dough on water bills

John Smyth, who owns the bakery, contacted The Consumer Council for help. As well as having the large bill reduced, getting all future bills significantly reduced was the icing on the cake. 

John says, “We received a large retrospective bill and could not believe how high it was. The Consumer Council helped identify the most cost effective way for our business to be billed. As well as receiving a reduction of £1,851 on the bill, they ensured all future bills would be reduced.”  

Graham Smith, Head of Water at The Consumer Council added; “We are delighted to have helped Smyth’s Country Bakery save money on its water bill. We have a duty to help consumers with water matters, including ensuring business have the correct domestic allowance. We encourage other businesses in the area to contact The Consumer Council if they have concerns about their water bill. Businesses could be paying more for water than they have to.” 

The Consumer Council also provides online information to help non-domestic and agricultural water users calculate their water usage, save water and reduce their bills.  

If you are concerned about your business’s water bill you can email [email protected] or telephone 0800 121 6022 to request a free Water Bill Health Check.