Volunteer Receptionist and Administrator

The Welcome Organisation

We are seeking volunteers to provide a professional service to callers to the Welcome Organisation through answering telephone calls, taking messages and referring to the appropriate team.

We currently have opportunities for volunteers to assist in our busy office across Mon - Fri between 9am & 5pm.

About The Welcome Organisation:
We help people affected by homelessness through a range of services including a Drop-in Centre, Street Outreach service, Crisis Accommodation for Women, Floating Support service and our Welcome Home project.

The Welcome Organisation services are ‘high tolerance, low threshold’ based on the principles of harm reduction enabling ‘reach and support’ to the most disadvantaged men and women in Belfast most of whom would be difficult to connect / re-connect with services.

Volunteers are an integral part of The Welcome Organisation's work. They bring experience and skills which complement and underpin the work of our paid staff. 

To apply:
If you would like further information or discuss our volunteer opportunities please contact: Ian Cardwell, Volunteer Development Officer
* Tel: 028 9024 0424 (select option 1)
* Email: [email protected]


Closing Date

Thursday / 31 December 2020 9:00am

Contact Details

The Welcome Organisation
28 Townsend Street
BT13 2ES
United Kingdom

More Information


Due to the nature of our work and the vulnerability of our service users, volunteers have to be aged 18 years+. All prospective volunteers will need to complete an application form, have an informal meeting with the Volunteer Development Officer and complete an enhanced Access NI disclosure check.


OCT 19 Volunteer App Form.docx Admin 2020 role description.docx