Team Leader Befriending and Advocacy Service (vacancy due to postholder secondment) Re Advertisement

 Action Ability Belfast

Action Ability Belfast aims to promote inclusion of local disabled people into the social, economic and cultural life of the community of West Belfast.

Team Leader Befriending and Advocacy Services

The Role:

To co-ordinate and manage individualised befriending and/or advocacy services to people with a disability. To provide outcome focused support which enables service users to lead fulfilling and valued lives, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes.

To lead, coordinate and supervise a team of befrienders and or advocacy workers to achieve the highest standards of practice, customer care and positive outcomes.

1. Management Duties

1.1 To promote the service to referring agencies. To ensure access to people who self refer and people who may need particular support/communication in order to refer themselves.

1.2 To undertake an assessment of eligibility. To allocate new referrals to the service and to staff caseloads according to service capacity and service user needs/preferences. Where it is not possible to signpost the referral to other agencies. To maintain and to regularly review a waiting list and to prioritise service users.

1.3 To undertake an assessment of risk and prepare positive risk management plans.

1.4 To ensure that an outcome focused personal support plan is devised in response to

identified needs/preferences, risks and goals of individuals and that an agreed programme

of support is put in place.

1.5 To develop and manage the performance of all staff by providing regular formal supervision, coaching, direct observation of practice. To ensure that staff training needs are identified and met. To contribute to the recruitment and selection of staff in conjunction with the Programme Manager.