Support Worker Level 2 - Mallusk, Newtownabbey

Location: Mallusk, Newtownabbey

Shifts Available: Full-time & Part-Time (39, 26, 13-hour contracts available)

Salary: £27,824.16 - £30,136.08*

* (This is inclusive of a Challenging Behaviour Allowance of 25p per hour). 

Make a Difference in Learning Disability & Trauma Support. Join Our Team at Mallusk!

Are you looking for a rewarding role where you can make a real impact in the lives of individuals with intellectual disabilities and complex needs?

Mallusk is a 24 hour Supported Livings scheme, currently housing 5 residents (male and female) with complex needs associated with learning disabilities. We provide specialist, person-centred support to assist the people we care for to build confidence, develop independence, and thrive in a supportive environment.

What Makes Mallusk Special?

Mallusk is a dynamic, fast-paced service that supports individuals with intellectual disabilities, autism, and trauma backgrounds. Every day brings opportunities to make a real difference, whether it’s helping a service user gain confidence shopping independently, attend a concert for the first time, or build friendships within the service.

Here, staff work together to encourage independence and self-growth through engaging activities, structured routines, and trauma-informed care. Some of the key activities and initiatives that make our service unique include:

• Supporting those we care for in building friendships and social networks.
• Recreational & therapeutic activities - book club, fitness classes, cycling. We are currently undertaking planning the build of an allotment and sensory area.
• Social & leisure activities - hot chocolate nights, movie nights, discos, and cinema trips
• Helping individuals build life skills, from managing money to personal care

What Does the Role Involve?

As a Support Worker, you will:

• Provide specialist support to individuals with intellectual disabilities and trauma backgrounds
• Use the Positive Behaviour Support model to assess and respond to non-verbal communication and mood changes
• Assist the people we care for with daily living, personal care, and medication management
• Encourage the people we care for to participate in activities and social outings
• Drive the scheme vehicle to facilitate appointments and community participation
• Work collaboratively with a team of 11 per shift, including Team Leaders, Deputy Managers, and the Area Manager

Opportunities for Growth & Development

Mallusk is a fantastic place for those looking to build a career in care. There are great options to benefit from, for example:

• To gain your NVQ Level 3 or 5 Qualifications
• To benefit from our Team Leader Mentorship Programme
• To engage with regular training and hands-on experience in specialist support and trauma-informed care

Who We’re Looking For:

We are looking for individuals who are:

• Person-centred, compassionate, and adaptable
• Able to work in a fast-changing environment
• Bubbly and engaging, with a real passion for supporting others
• Resilient and dedicated to learning and developing in the field of care

Why Join Us?

The small wins make your day, whether it’s helping a service user gain independence or seeing them smile after achieving a personal goal

• Career progression and personal development opportunities
• A supportive, knowledgeable team that values learning and collaboration
• A rewarding environment where every day is different, and your work makes a real impact