Support Worker (Level 2)

Location: Mallusk, Newtownabbey

Shifts Available: Full-time & Part-Time (39, 26, 13-hour contracts available)

Salary: £27,824.16 - £30,136.08*

* (This is inclusive of a Challenging Behaviour Allowance of 25p per hour). 

Make a Difference in Learning Disability & Trauma Support. Join Our Team at Mallusk!

Are you looking for a rewarding role where you can make a real impact in the lives of individuals with intellectual disabilities and complex needs?

Mallusk is a 24 hour Supported Livings scheme, currently housing 5 residents (male and female) with complex needs associated with learning disabilities. We provide specialist, person-centred support to assist the people we care for to build confidence, develop independence, and thrive in a supportive environment.

What Makes Mallusk Special?

Mallusk is a dynamic, fast-paced service that supports individuals with intellectual disabilities, autism, and trauma backgrounds. Every day brings opportunities to make a real difference, whether it’s helping a service user gain confidence shopping independently, attend a concert for the first time, or build friendships within the service.

Here, staff work together to encourage independence and self-growth through engaging activities, structured routines, and trauma-informed care. Some of the key activities and initiatives that make our service unique include:

• Supporting those we care for in building friendships and social networks.
• Recreational & therapeutic activities - book club, fitness classes, cycling. We are currently undertaking planning the build of an allotment and sensory area.
• Social & leisure activities - hot chocolate nights, movie nights, discos, and cinema trips
• Helping individuals build life skills, from managing money to personal care

What Does the Role Involve?

As a Support Worker, you will:

• Provide specialist support to individuals with intellectual disabilities and trauma backgrounds
• Use the Positive Behaviour Support model to assess and respond to non-verbal communication and mood changes
• Assist the people we care for with daily living, personal care, and medication management
• Encourage the people we care for to participate in activities and social outings
• Drive the scheme vehicle to facilitate appointments and community participation
• Work collaboratively with a team of 11 per shift, including Team Leaders, Deputy Managers, and the Area Manager

Opportunities for Growth & Development

Mallusk is a fantastic place for those looking to build a career in care. There are great options to benefit from, for example:

• To gain your NVQ Level 3 or 5 Qualifications
• To benefit from our Team Leader Mentorship Programme
• To engage with regular training and hands-on experience in specialist support and trauma-informed care

Who We’re Looking For:

We are looking for individuals who are:

• Person-centred, compassionate, and adaptable
• Able to work in a fast-changing environment
• Bubbly and engaging, with a real passion for supporting others
• Resilient and dedicated to learning and developing in the field of care

Why Join Us?

The small wins make your day, whether it’s helping a service user gain independence or seeing them smile after achieving a personal goal

• Career progression and personal development opportunities
• A supportive, knowledgeable team that values learning and collaboration
• A rewarding environment where every day is different, and your work makes a real impact

Ready to Apply?

Click Apply Now to start your journey with us! If you’d like to chat about the role before applying, feel free to Holly Winch for an informal conversation.