Social Enterprise and Income Manager

The Social Enterprise and Income Manager will lead CAN’s income-generating activities through strategic development and operational management of our social enterprises – including retail, recycling, and the future Respite Village.  They will be a key member of the Management Team, and will work closely with the CEO and COO to ensure social enterprise delivery aligns with CAN’s mission, delivers high social impact, and is commercially viable. This role requires a dynamic, entrepreneurial leader who understands business, believes passionately in social change, and can bring people with them.

Key Responsibilities

Strategic and Operational Leadership:

• Lead on the strategic planning, growth, and innovation of CAN’s social enterprise activities.
• Develop and implement business plans, income strategies, and enterprise models for retail, recycling, and the Respite Village.
• Support CAN’s transition to a post-European funding model by generating sustainable income streams.

People & Enterprise Management:

• Manage and develop teams across CAN’s shops and recycling sites (Currently 14 staff).
• Promote a culture of inclusion, safety, professionalism, and high performance.
• Work closely with the COO and Resource Manager to ensure alignment with CAN’s operational priorities.

Commercial and Financial Oversight:

• Maintain oversight of budgets, performance indicators, and commercial metrics.
• Lead on pricing strategies, contracts, and supplier/customer relationships to ensure profitability and social value.
• Maximise opportunities for trading income, grants, and partnerships.

Impact & Engagement:

• Champion CAN’s social mission within the community and with stakeholders.
• Represent CAN at relevant forums, networks, and business events to promote our enterprises.
• Work with the Marketing & Engagement Manager to promote visibility and storytelling around CAN’s enterprise impact.

Other:

You will also be expected to:

• Attend training courses and events as required and share learning with other staff and the trustees, as relevant;
• Contribute towards other aspects of the CAN’s work as required.