Shop Manager

This permanent post provides an opportunity for someone with passion and commitment to work in a progressive organisation and help us achieve our vision – a world where everyone can love later life.

Shop Manager, Bangor

The Shop Manager will be responsible for the management of staff, volunteers, premises and stock to provide a high quality retail service in relation to financial and performance targets. 

The main responsibilities of the role are:

• Maximise shop performance and achieve agreed performance targets
• Generate stock donations to meet sales requirements and increase shop sales
• Sort and select appropriate items for sale from donated goods and maintain correct level, quality and rotation of stock in line with Age NI Enterprises merchandising guidelines
• Ensure a high standard of presentation, display and pricing of stock in line with Age NI Enterprises standards
• Move and replenish stock from storage, as required
• Ensure the security of stock on the shop floor and stock room, and report any irregularities to the Commercial Director
• Ensure that shop premises are kept clean and that all statutory responsibilities are met, including Health & Safety and Fire Regulations
• Promote Gift Aid to customers and sign up donors to enhance shop income
• Be the main key holder, responsible ensuring opening and closing of premises for trading hours and responding to emergency call outs
• Travel to other retail units as required to provide cover in another shop or to attend company meetings, events and training
• Undertake any other reasonable duties as appropriate

Applicants must have:

• Experience working in a retail environment
• Experience of stock control procedures
• Supervisory experience ideally gained in a retail environment
• Experience of managing volunteers

• Knowledge of Health & Safety and Fire Regulations

• Working knowledge of Microsoft Office
• Awareness of the need to generate stock and ways of achieving this to maximise income

• Excellent customer service and organisational skills
• Excellent communication skills both written and oral

• Empathy with older people’s issues

• Flexibility, integrity and an understanding of confidentiality
• Adaptable with the ability to react to urgent matters as they arise

What we can offer you:

Salary Scale £8.32 per hour

Hours: 21 hours per week (rota Monday – Saturday).  Exceptionally there may be a requirement to work on a Sunday.  Hours may be increased with agreement.

Permanent Contract

Annual Leave: 26 days plus 12 Bank Holidays (pro-rata)

Westfield Health Foresight Plan

Age NI reserve the right to enhance the essential criteria to facilitate shortlisting.

For an applicant pack, please e-mail [email protected] or telephone the People and Development Team on 028 9024 5729.

The closing date for completed applications is Wednesday 20 June 2018 at 4pm

Age NI is committed to providing Equal Opportunities to everyone.