Service Administration Assistant

Service Administration Assistant

Location:  12 Heron Road, Belfast, BT3 9LE

Hours: 25 per week (Mon- Fri 9.30am - 2.30pm)

Contract Type: Permanent

Salary: £21,840 per annum based on 35 hours per week (£15,600 per annum for 25 hours per week)

Do you have experience in general administration duties and would love to be part of a team providing crucial assistance to vital services? If so, read on to find out about joining us as a Service Admin Assistant.

You will assist the Health and Care Services and part of the wider Business Support team across Belfast. You'll also provide efficient assistance to colleagues, members of the public and external organisations. 

What will a day in the life of a Service Administration Assistant involve?

• General administrative duties including dealing with emails and answering telephone enquiries efficiently.
• Welcoming clients, visitors and colleagues in a friendly and professional manner.
• Organising meetings and taking notes.
• Data entry and preparing reports with great accuracy.

What do you need to be a successful Service Administration Assistant?

• Excellent administration skills with great attention to detail.
• To be outgoing with strong communication skills, you will be enthusiastic about customer service.
• A competent and confident IT user particularly with Microsoft packages.
• An ability to deal with queries in a diplomatic, professional and confidential manner, both verbally and in writing.

Interested? Closing date for your application is Sunday 29th September 2024. Early application is encouraged as we reserve the right to close the advert early.

In return for your dedication and expertise, what will you get?

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.

• Pension scheme: Up to 6% contributory pension.

• Flexible working: We do our best to accommodate your preferred work style.

• Learning & Development: Wide range of career opportunities + comprehensive learning.

• Discounts: Access to Blue Light Discount Card and employee benefits platform.

• Wellbeing: Access to mental health and wellbeing assistance.

• Team Working: Champion our mission in a collaborative team.

• Cycle2Work: Lease a bicycle through the scheme.

• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network. 

Together, we are the world's emergency responders