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Registered Manager
Camphill Community Glencraig

Purpose of the Job:
To manage a 51 bedded residential service in line with the residential care home regulation (Northern Ireland 205) DHSS PS minimum standards and organisational quality management systems.
Camphill Community Glencraig provides education, residential and day services to individuals with a learning disability, complex needs and challenging behavior. Adult services comprises a mixed staffing model of both employees and vocational volunteer workers referred to as co-workers who reside on site and life share with our residents.
The post holder will be responsible for the Adult Community which currently includes day services. Adult day services are presently under review and it is expected that this arrangement will change in due course as per the organisation’s service development plans.
Glencraig has a unique ethos and approach and it is expected that the postholder will embrace and actively support them throughout the adult services area.
Further information about Glencraig and its approach can be found on the community’s website, www.glencraig.co.uk
Salary/Hourly Rate:
6 point incremental scale commencing on £36,619 - £41,876 per annum (Starting point open to negotiation dependent on experience)
Hours of Work:
40 hours per week
Closing Date:
Monday, 27th May 2019 at 4pm
Length of Contract:
Permanent
Main Purpose of Role
Overall responsibilities:
- To be a registered manager responsible for the maintenance of registration standards as laid down in the Residential Care Homes Minimum Standards as regulated by the Regulation and Quality Improvement Authority (RQIA) and the Residential Home Regulations (NI).
- To ensure that services and care are provided in a person centred way,
- To contribute to the overall quality improvement of services, and to ensure compliance with the aims and objectives of the organisation.
- To secure the care and safety of staff and of service users when they are residing at the home or otherwise in the charge of support staff.
- To oversee the day-to-day management and administration of the home in accordance with statutory regulations and Glencraig policies and procedures.
- To promote and encourage the use of an environment conducive to a high standard of care in which service users can participate, according to their capacity and wishes.
- To be responsible for the recruitment of staff within the unit in conjunction with the house managers where appropriate.
- Workload
- The Registered Manager will take an active role in planning, co-ordinating and developing
services within the Registered Residential Home.
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- The Registered Manager will be responsible for interacting with internal and external
stakeholders and other regarding the provision of the service for residents.
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- The Registered Manager, in consultation with the regulator, will maintain a Statement of
Purpose.
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- The Registered Manager will be required to undertake a pattern of work that may on occasion
require shift work including evening and weekend work, as determined by the needs of the
service.
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- The Registered Manager will be part of the Safeguarding On Call Team.
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- The Registered Manager, in consultation with the regulator, will maintain excellent governance,
risk assessment, reporting and safeguarding procedures.
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- The Registered Manager will be responsible for line management of all house leaders and
group leaders.
2. Staff Supervision
The Registered Manager shall:
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- Ensure that each member of staff receives regular supervision in accordance with Glencraig policy.
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- Provide day to day supervision to all support staff, sessional or otherwise, as required and in line with job descriptions relating to each post.
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- Contribute to individual staff development in line with Glencraig Training Strategies and mandatory training requirements.
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- Maintain an appraisal process for individual team members, in line with Glencraig policy and procedure and individual work plans.
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- Oversee a shift rota system, ensuring the most efficient and effective use of staff to the benefit of
the smooth running of adult residential services.
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- Ensure that staff members are familiar with the professional, administrative and financial aspects of the service as set out in the Quality Management System and the Residential Care Homes Minimum Standards.
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- Manage staff performance via Glencraig policy and procedures and implement with support from line manager and HR, the disciplinary process as needed, whilst ensuring that all employment legislation and best practice is adhered to.
3. Care of Service Users
The Registered Manager shall:
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- Promote and maintain a quality service in line with statutory requirements and the Organisation Quality Management Systems, and ensure that all staff are familiar with and adhere to these requirements and guidelines.
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- Create and maintain an environment which has the capacity to respond to each service user’s individual needs.
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- Actively promote and maintain a close working partnership with parents/carers and other significant people in the lives of service users in order to promote their best interests.
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- Ensure that all service users are allocated a key worker and facilitate the attendance of the keyworker at meetings or reviews relating to the service user.
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- Ensure that staff are familiar with and adhere to care plans as agreed for service users.
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- Promote and maintain procedures which will ensure an adequate level of emotional and physical health care for service users, and ensure that professional assistance is sought where necessary and appropriate.
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- Ensure that guidelines for the administration and safe keeping of medication are made available to all members of staff and are adhered to.
4. Building Management & Leadership
The Registered Manager shall:
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- Be responsible for all aspects of day-to-day management.
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- Ensure that Health and Safety legislation and Quality Improvement Plans arising from inspections of the houses are complied with.
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- Ensure that houses are maintained in good repair, and liaise with the personnel who have responsibility for carrying out such work.
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- Be responsible for the maintenance of such statutory records as may be legally required, e.g. accident book, fire equipment test log, etc.
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- Promote a positive image of the houses by creating an environment which, as far as possible, destigmatises institutional care.
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- Act as a role model at all times whilst ensuring that all staff work within the ethos and value base of Camphill Community Glencraig
5. Financial Management
The Registered Manager shall:
5.1 Be responsible for managing the home’s budget and ensuring that budget boundaries are maintained; be aware of and adhere to relevant financial regulations and ensure that financial records are kept, are up to date, and are available for inspection by authorised personnel.
5.2 Have responsibility for maintaining accounts relating to the personal property of clients who are unable to manage their own financial affairs.
5.3 Be responsible for following procedures regarding the ordering of goods and services.
6. Administrative Duties
The Registered Manager shall:
6.1. Be responsible for the establishment and maintenance of a suitable record keeping system which will be available for inspection as necessary by authorised personnel.
6.2. Be responsible for the production of data, statistics and reports relating to the role and activities of the houses as required.
7. Other Duties
The Registered Manager shall:
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- Promote, maintain and evaluate the houses service delivery within annual adult services plans, objectives and targets.
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- Undertake training as required.
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- Actively promote the concepts of anti-oppressiveness and equal opportunities in all aspects of the organisation’s work.
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- Remain up to date with current legislation, thinking and theory in relation to professional conduct and practice, and ensure that staff are familiar with these.
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- Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training.
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- Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
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- Undertake health and safety duties commensurate with the post and/or as detailed in Glencraig’s Health and Safety Policy.
Person Specification:
ESSENTIAL CRITERIA – all applicants MUST be able to demonstrate either at short-listing or at interview all essential criteria listed below. Applicants should therefore make it clear on their application form whether or not they meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.
The following are essential criteria which will be measured at short listing stage:
Criteria
Essential
Desirable
Evidenced By:
Education/Training/
Qualifications
Registered with NISCC or NMC
Professional Social Work Qualification and registered with NISCC, without condition OR a first level registered nurse, registered with the NMC OR Allied Health Professional Qualification and registered with the Health Professions Council.
Management Qualification or working towards achieving QCF level 5 in Health and Social Care
Eligible for Registration with RQIA as per DHSSPS minimum standards for Residential Care Home Registered Manager
Application form
Experience
Minimum of 5 years’ experience in the provision/co-ordination of , training or support services for individuals with learning disabilities or other vulnerable groups, 2 years of which should have been at a deputy manager level or equivalent.
Experience of project management
Experience in a residential home
Employed experience in learning disability
Experience of direct reports
2 years’ experience working within a social care setting
Experience of developing reports and timely responses to operational and strategic objectives
Commercial awareness including managing finances
Application from
Application form
Application form
Specialist Knowledge & Skills
The ability to lead a team and work as part of a team.
Good organisational skills
Good communication & interpersonal skills
Proficiency of using standard office IT applications such as Word, Excel, the internet and email
Application form
Application form
Application form
Application form
Circumstances
Hold a full current driving license valid for use in UK and Ireland and have access to a car on appointment
This criterion will be waived in the case of a suitable applicant who has a disability which prohibits them from driving but who is able to organise suitable alternative arrangements in order to meet the requirements of the post
Valid diver licence, business insurance & MOT cert as relevant
The following are essential criteria which will be measured at interview stage:
Criteria
Essential
Desirable
Evidenced By:
Specialist Knowledge & Skills
Effective communication skills to meet the needs of the post in full
The ability to sustain effective working relationships across agencies
The ability to motivate and support staff
A demonstrable knowledge of safeguarding, disability and equality issues
Ability to use initiative and prioritise workload
Ability to adopt a flexible approach to meeting the objectives of the job
Knowledge of regulatory framework and Residential Care Homes Minimum Standards.
Solutions focused
Interview
Interview
Interview
Interview
Interview
Interview
Other Requirements post job offer
Valid work permit
Access NI check
Able to fulfil the occupational health requirements for the post
Job references
Work permit
Valid documentation
Occupational health questionnaire
Two satisfactory references
Benefits
- 33 days annual leave pro rata plus Glencraig recognises 12 statutory days
- Annual incremental pay increases
- Organisation Pension available
- Occupational sick Pay Scheme, which increases with length of service
COMPLETED APPLICATION FORMS SHOULD BE FORWARDED TO:
HR Department
Camphill Community Glencraig
- Seahill Road
Craigavad
Holywood
Co Down
BT18 0DB
This Job Description is a general outline of the post as it is currently perceived by Camphill Community Glencraig. It is not intended to be restrictive or definitive.
Each member of staff will have an individual work plan agreed with them following appointment to the post, which is aligned to the organisation’s strategic plan.
The responsibilities of the post may change in line with continuous improvements as Glencraig aims to meet it’s vision and best respond to the needs of disabled people accessing our services.
CAMPHILL COMMUNITY GLENCRAIG IS AN EQUAL OPPORTUNITIES EMPLOYER
Closing Date
4:00pm
Contact Details
Steven McCrea,
Camphill Community Glencraig,
4 Seahill Road,
Holywood,
BT18 0DB
Camphill Community Glencraig,
4 Seahill Road,
Holywood
BT18 0DB
United Kingdom