Receptionist

Receptionist

(Ref: E/R/B/625)

Job details:

• Location: Belfast
• Hours: 35 hours per week
• Salary: Competitive  
• Contract: Permanent

Job Background:

Bryson Pathways through its Training & Employability work delivers Employment and Vocational Training programmes to young people and the unemployed. For over 30 years it has successfully managed and delivered a wide range of qualifications, training and employment programmes.

Job Purpose

The Receptionist will be the first point of contact for all visitors, clients and staff handling both internal and external calls for the company, ensuring first class customer service.

Duties

• • To develop and demonstrate a thorough knowledge of the requirements of Bryson programmes
  • To meet and greet visitors to the reception area
  • Ensure the reception area is welcoming and kept in order
  • To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high level of customer service
  • Answer, screen and redirect telephone enquiries
  • Provision of administrative support
  • To sort incoming and outgoing post and deliveries

Essential Criteria:

• Educated to GCSE level and hold Grade C or   above (or equivalent) English and Maths
• A minimum of one-year previous experience in a similar role.
• IT Proficient with use of Microsoft Office (Word, Excel, and Outlook) or similar applications

Desirable Criteria:

• Hold a Level 2 ICT or Business Admin qualification

For more information, or a full job description/person specification, please contact the Human Resources Department Tel: (028) 9084 8494 or email: recruit@brysongroup.org

Closing date for receipt of completed applications is:

Monday 7th July at 6pm