Participant Recruitment Officer (Maternity Cover)

Job Purpose

To raise the profile of the Jobmatch programme and Network Personnel by carrying out effective marketing and communication campaigns to attract new participants to the programme whilst ensuring that they have a clear understanding of the support available.

Core Duties and Responsibilities

 Develop an in-depth knowledge of the programme and the opportunities available to participants

 Attract new participants to the programme and Company, by liaising with other training programmes, supported services and promotion on social media

 Complete initial eligibility checks on participants and carry out an assessment of each participant to ensure that they are registered onto the most appropriate initiative that best suits their needs

 Develop an annual marketing strategy for the programme in co-operation with other team members

 Publicise the strengths and achievements of the programme using various methods to include social media, leaflets and press releases

 Attend and give presentations at external events to create awareness of the programme, strengthen relationships with key stakeholders and encourage referrals

 Prepare appealing marketing literature that is relevant and appropriate for the participant group ensuring that all funder protocols are adhered to

 Plan and manage advertising campaigns and promotions, identifying new ways to promote the programme and Company

 Appraise completed marketing drives and implement improvements

 Maintain clear communication channels with other team members ensuring they are aware of and contribute to the various campaigns

 Liaise with printers, the press, photographers and other relevant PR agencies

 Respond effectively to enquiries about the programme and the organisation as a whole

 Work in a confidential and professional manner responding to sensitive issues that ensures participant welfare and safety is of paramount importance and subject to safeguarding guidelines

 Be quality and target driven, ensuring all DfE/ESF and organisational targets, deadlines and standards are achieved and consistently achieve set individual objectives, targets and KPI’s

 Develop and maintain relationships with a broad spectrum of relevant organisations in the respective geographical areas from the private, voluntary and public sector and manage a contact database

 Compile relevant, accurate statistics on a monthly and annual basis and reflect on and review the effectiveness of the various strategies with the line manager

 Maintain accurate records throughout the life span of the project

 Ensure high levels of customer service are maintained through effective communication with employers, clients and other stakeholders as required

 Develop and sustain effective working relationships within the Jobmatch, Network Personnel and other stakeholder groups e.g. attending team meetings, networking events, etc.

 Undertake CPD activities which enhance individual and organisational performance, maintaining/developing relevant skills to the highest professional standards

 Adhere to and uphold Network Personnel’s Code of Conduct, policies, procedures and values at all times including EqualOpportunities, Health & Safety, Data Protection, Lone Working, Confidentiality etc. and provide these policies to clients

 Undertake regular, formal reviews with the line manager, reflecting on targets, performance and practice

 Any other related/reasonable duties as required by management and/or the business objectives