Information and Advice (I&A) Officer - Northern Ireland

About Us

Carers NI is Northern Ireland’s leading charity dedicated to supporting unpaid carers. Our mission is to provide crucial information, advice, and support to help carers navigate their roles, enhancing their quality of life. Our Together We Care Support programme, funded by the National Lottery, has just launched and offers both online and in-person support, helping carers access essential services, connect with peers, and stay informed.

About the Role

As an Information and Advice Officer, you will provide expert support to unpaid carers across Northern Ireland. You will develop and deliver accessible information, manage digital resources, and collaborate with external partners.

Your role will ensure carers have access to accurate advice and are well-informed about their rights and available services.

Based in Northern Ireland, remote and home-based with travel 

3 Year Fixed term – continuation subject to funding

About You

You are a skilled communicator with experience in providing impartial information and advice. You have strong knowledge of benefits, social security, and health services in Northern Ireland. Your ability to translate complex information into clear, engaging formats and your commitment to supporting carers will help you thrive in this role.

Diversity and Inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

How to Apply

Please visit our website for a full job description and information on applying:

https://www.carersuk.org/about-us/working-for-carers-uk/vacancies/information-and-advice-i-a-officer-northern-ireland/

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email recruitment@carersuk.org to discuss.

Please send in your application as soon as possible. We look forward to receiving your application. Carers UK anonymises all applications prior to shortlisting.

The closing date is Wednesday 18 June, 5pm

In person interviews will be held on the 25 and 26 June.

Carers UK may carry out online and social media checks before a formal offer is made.