Energy & Benefits Project Lead

Bryson Care Emergency Response project requires:

Energy & Benefits Project Lead C/EBP/B/0625

Fixed Term (1 year)

Belfast

(Monday – Friday)

35 hours per week

£32,250 per annum

Purpose of Job

For Your Benefit is an advice service delivered on behalf of Power NI by Bryson Care. We are seeking a Project Officer who will lead and drive the work of a dedicated team in the delivery of a service to help tackle debt issues and provide a practical support package to vulnerable customers. The service offers advice and information on benefits, energy efficiency, referral to schemes, budgeting and managing energy debt.

What you’ll be doing:

• Provide operational leadership for the energy and benefits advice project.
• Recruit and provide staff induction and training.
• To contribute to and achieve key performance indicators (KPIs).
• Identify, prioritise and allocate referrals in partnership with Power NI.
• Organise and implement a referral system
• Engage in direct work with households and manage a case load
• Carry out benefit entitlement checks including assistance to complete forms for any benefits identified
• Support customers through any appeals process

Essential Criteria

• OCN Level 3 – Welfare Rights Adviser / Programme (WRAP) or similar qualification
• Energy Awareness or similar energy qualification
• Minimum of 2 years’ experience in providing welfare rights advice (in the last 5 years)
• Must have good knowledge & experience in dealing with the Social Security Benefits system (including knowledge of the Universal Credits System and PIP (Personal Independence Payment)
• Experience in using Microsoft Office, Excel and Benefit Assessment software
• Clean drivers’ licence, access to transport and Business (Class) Car Insurance for the vehicle and driver

Application packs are downloadable from https://bryson.getgotjobs.co.uk/home.

Closing date is 1pm Friday 4th July 2025

Please note, we reserve the right to close this role early.