Community Navigator

Ashton’s Health and Wellbeing Department, in partnership with Start360 and Belfast Health & Social Care Trust, is inviting applications from competent, experienced and appropriately qualified individuals to become Community Navigators on a sessional basis.  

Interested individuals should have access to a computer/laptop with up-to-date MS Office software and a mobile phone.  You will also be responsible for your own Tax and National Insurance contributions.

Responsibility for the initial risk assessment that will inform the decision to divert or assess again, will be generated from within the Trust. 

The identification of individuals for diversion away from the Emergency Department (ED) will be a joint decision by ED and the mental health nurse embedded within ED. Trust legal responsibility for patients begins at the point of triage and decisions regarding discharge must come from the Trust.

Role description

 Community Navigators will support people in situational emotional crises, including one-to-one support, observation, support planning and liaison with local services.

 Community Navigator 4 Step Concept:

1. Work alongside a multi-disciplinary team to identify individuals presenting in situational and emotional crises.
2. Invite individuals to engage, building safety and trust. 
3. Safety Planning.
4. Navigation towards meaningful support within the community.

We see this role to have a range of priorities:

- To work with individuals on a one-to-one basis, using a range of platforms, including face-to-face and telephone.

-  To provide person-centred support.

-   Ability to carry out observations for those awaiting admission.

-   To act as a liaison with other organisations.

-   To work within a multi-disciplinary, integrative partnership.

-   To ensure that all appropriate procedures and processes are followed at all times.

-  To reflect the values and ethos of the Partnership (Ashton, Start360 & BHSCT).

-   Attend meetings & specified training as required.

-   Liaise with On-call support should an emergency arise that an onsite resolution can’t be facilitated.

-   Attend scheduled reflective practice group sessions for self-care.

-   Ensure all processes (including safety planning and relevant administration responsibilities) are completed accurately, within specified timeframes.

-   To be able to work autonomously.

Applicants must include a completed Declaration of Employment Status form.

 Applications should be forwarded by email with “Community Navigator” in the subject line to:  irene@ashtoncentre.com.

Ashton’s Bridge of Hope operates in line with the General Data Protection Regulations 2018. This means we will treat the information you provide to us with strict confidentiality. At times we may need to share some of your information with other staff, funders and other stakeholders.