Online / Virtual
Training/Advice
Event
Wiseradviser: Understanding and Supporting Clients In Vulnerable Circumstances
Advice NI
This is a free event
This interactive workshop gives you the space and opportunity to explore practical ways to advise and support vulnerable clients.
Course Objectives
The workshop will explore the following:
- challenges you might face when advising vulnerable clients and ways to overcome these
- ways of building external relationships or networks to better support vulnerable clients
- the Data Protection Act including the difference between personal data and sensitive personal data
- exploring the best practice approach with clients experiencing financial abuse or who are suicidal
- identify practical ways both you and creditors can adapt to your client’s needs
- identify ways to build resilience and coping mechanisms to work with vulnerable clients.
Sector:
- Advice services
Wiseradviser: Understanding and Supporting Clients In Vulnerable Circumstances
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