Training/Advice
Event

Wiseradviser: Understanding and Supporting Clients in Vulnerable Circumstances

Advice NI

Advice NI

Cost: All Wiseradviser courses are FREE to organisations providing FREE and impartial money and debt advice.
This course will help you to understand what makes people vulnerable, different types of vulnerability and ways to support clients.

 By the end of this course you will be able to:

 - identify useful categories and definitions of vulnerability

 - recognise appropriate, useful questions and a best practice approach when supporting clients in vulnerable circumstances 

 - identify useful rights and protection for clients in vulnerable circumstances provided by legislation and guidelines 

 - recognise how debt type and vulnerability are linked •recognise how to handle and record sensitive personal data correctly 

 - identify signs, triggers and best practice approach with clients experiencing financial abuse

 - recognise what we can expect from creditors when working with clients in vulnerable circumstances.

Sector:
  • Advice services
Tags:
  • advice
  • Advice Training
  • adviser training
  • Money & Debt Advice

Date and Time

  • -

Location

Remote learning via Zoom
Belfast
BT8 4AR
United Kingdom

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