NEW: Universal Credit – Supporting clients to make and maintain claims (online and offline)

Advice NI

Advice NI

Cost: Advice NI members: £80 Voluntary and Community Sector Organisations: £100 Private and Statutory Sector Organisations: £120.
This is a one-day course for those with a foundation college of Universal Credit.

The course in cludes: a demonstration of the Universal Credit Full service digital claims process using the Department for Communities training build (delivered in partnership with DfC) • A detailed walk through of the non-digital and support services available to vulnerable groups and those unable to utilise the digital full service (delivered in partnership with the DfC) • How to prepare clients for a digital claim , how to coach and ensure personal empowerment for the client so they can navigate full service • How to prepare clients for a non-digital claim (as above) • How agents, appointees and those with power of attorney have a role within the Universal Credit claims process (including corporate appointees)

  • Advice services
  • universal credit
  • Advice Training
  • adviser training

Date and Time

  • -


Advice NI
Forestview, Purdy's Lane
United Kingdom

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