NEW: Understanding Consumer Law for Advisers
The Consumer Rights Act (2015) replaced several key pieces of consumer legislation with a single set of rules applying to all contracts where goods are supplied, including sale, hire, hire-purchase and work/materials contracts. New rules also apply to the supply of services, and the Act sets out, for the first time, specific rules relating to digital content.
This course will provide an overview of: • Statutory rights for consumers • How to identify when consumer rights have been breached • Remedies available to consumers • Common elements of contract law • Where to signpost/refer for specialist advice.
- Advice services