Holy Trinity Centres 2019- 2020 Annual Report Plus Financial Review.please note this report is visible upon request at the reception area or can be posted or emailed for your convenience.

The services delivered in the community includes counselling, mentoring, childcare, senior activities and volunteering opportunities, these service work towards promoting positive mental health and wellbeing. A high standard of childcare provision follows early years curriculum. Additional learning disability services include creative arts, mentoring and counselling that compliment mental health and wellbeing. Holy Trinity can demonstrate these benefits to the community by continued contracts from the funders, waiting list for services, feedback from service users, partnership working, monitoring and evaluation of programmes. The services are aimed at tackling inequalities that is apparent in areas of poverty. I would like to thank the dedicated staff and funders that enable the centre to work with our communities to promote and sustain healthier and meaningful lives.

Our community learning and development approach is based on a commitment to the following. 

Empowerment - increasing the ability of individuals and groups to influence community circumstances. 

Participation - supporting people to take part in activities.  Inclusion, equal opportunity and anti-discrimination, recognising that some people have more restricted opportunities and influence so should be given attention.

Self-determination - supporting the right of people to make their own choices.  Partnership working- recognising that many agencies can contribute to community learning and development and should work together to make the most of the resources available and to be as effective as possible. Looking at people's skills and confidence to secure jobs.

Benefits from services provided include counselling and mentoring to the community which promotes healthily mental health. A high standard of childcare provision which promotes healthy eating and dental hygiene facilities.  Disability services include programmes on healthy eating drugs and alcohol awareness, mentoring and counselling for health and wellbeing. Holy Trinity can demonstrate these benefits to the community by continued contracts from the funders, waiting list for services, feedback from service users, partnership working and monitoring and evaluation of programmes. The services are aim at tackling inequalities that is apparent in areas of poverty.

Achievements and Performance

Holy Trinity Centre

Overview of Targets

Targets reported on

Day care

30 placements secured in this reporting period

Counselling/Intervention/Treatment

570 people received 8 -12 individual one to one counselling sessions

Suicide Intervention Treatment

374 people received 8 -12 individual one to one counselling sessions

Volunteers

10 volunteers in this reporting period

Trainee Counsellors

4 Trainee Counsellors completed training needed to gain there Counselling qualification

Family Support

85 families and children received one to one mentoring or support via group work.

Holy Trinity Centre continues to provide services such as creative knitting, prayer groups and disability services.

Annual and financial review for YE 31/3/2020

Continued contracts

• Family Support funded by BHSCT
• 1 Self Harm contract delivered as lead and a partner in the Community Wellbeing Alliance Funded by PHA
• 1 Talking Therapies contract delivered as a partner in the Community Wellbeing Alliance funded by BHSCT
• Extension of PHA Protect Life
• Extension of Victims and Survivors – Adults
• Extension of Victims and Survivors – Children
• Belfast City Council – Revenue Grant
• Pathways

Standards

• Investors in People (HTC got into the best 10 businesses in Europe 2019)
• Family 1st Award – best Day-Care provision in the West Belfast
• BACP – British Association for Counselling and Psychotherapy
• Belfast City Council – 5 STARS ***** Award for catering

Day – Care

15 staff support Trinity Day care whilst it continues to provide 30 full or 60 part-time placements to the local community. As a self-sustaining social economy project day-care offers local affordable childcare at a high standard. The service continues to be inspected annually by the BHSCT and passed this year with only one recommendation. All staff are trained to a minimum of a level 3 or above and continue to personally develop through training provided throughout the year. The service is opened from 8 am to 5 30 pm Monday to Friday.

Trinity Community Counselling.

Trinity Community Counselling Service offers professional, confidential support to children, young people and adults. Six core staff, 14 sessional staff and 4 counsellors in training provide support to our beneficiaries. Some of the issues covered are bereavement, relationship issues, addictions, depression, anxiety, self-harm, suicide, trans-generational trauma etc. 

Referrals are made by GP’s, Hospital Emergency Departments, Health Workers, Family, Friends and the individuals themselves.  The core counselling projects are funded by BHSCT, PHA, and VSS.

This year the service’ outcomes over delivered on the targets set by BRO, this is due to the organisation working in partnership with the Community Wellbeing Alliance to deliver two counselling contracts, Self-Harm and Talking Therapies. These contracts may be extended for a further year.

The counselling service is opened from 9 am to 8 30 pm Monday, Tuesday, Wednesday, and Thursday, opening hours for Friday are 8 am to 5 30 pm.

Family Support –85 families, children and young people received Family Support Packages, made up of one to one mentoring. This is a popular project and results in long waiting lists. This service is a Belfast wide service and is funded under BHSCT.

Creative Arts – This group occurs weekly, attendance various but approximately 5 people attend the weekly class with approximately 240 in this reporting period.

Volunteer Opportunities – In this reporting period we had 10 volunteers which support all the services. Additionally, the centre operates a training scheme which facilitates training placement opportunities for trainee counsellors. Four trainee counsellors successfully completed their training in this financial year.

The counselling projects and childcare all employ local people that have a feel and understanding of community needs. 75% of staff have been with the organisation for 10 years or more.

 In-house training for all staff includes

• Assist
• Mental Health 1st Aid
• SELF Harm Training
• Staff continue own personal development for BACP.
• Child Protection
• 1st Aid
• Vulnerable Adults training
• In-depth induction when employment or volunteering commences.
• GDPR (General DATA Protection Regulation) training
• WRAP

Organisational Risk Analysis

Brexit, Welfare Reform, (Universal Benefit) PIP assessment and lack of funding continue to remain an issue however Covid 19 has changed the way we deliver services to beneficiaries. We anticipate we lockdown ceases we will see a demand for the counselling service and would need adequate funding to deliver these services. We hope moving forward that funders will invest fully in developing services that improve mental health and wellbeing.

We continue to see a high number of people that have been left vulnerable because of changes to welfare reform, such as Universal Benefits and PIP.

However Holy Trinity has a long record of successful risk management through the deliverance of many contracts, experienced managers, policies and procedures allow us to act quickly to manage change.

 Steps in place to mitigate against risks are:

Policies and Procedures are fit for purpose they are reviewed and signed off annually by the Chairperson of the Organisation.

Standards/Coherent Governance along with political and financial risk are all taken into consideration and reviewed on a regular basis

Social Risk

Welfare Reform will impact on all our services users which will negatively affect their mental health and wellbeing. Our normal timing of projects run monthly to enable project plans to be implemented and monitored. Mitigated risk will involve

• Exit Strategy, timely and person centred focused
• Monitoring returns to funders on time
• Monthly meetings with Funders project officers
• Staff support via direct line management and external supervision
• Transparent financial accountability
• Regular committee meetings.

Future Development for the next 12 months

Retaining and supporting staff, sessional workers, trainees, volunteers whilst delivery quality programmes will be the focus in the next 12 months. However, Covid 19 will determine how we continue to deliver the services and funding allocated to support mental health and wellbeing.

The continuation and delivery of contracts such as Family Support, SHIP Self -Harm, Talking Therapies, Extension of PHA Protect Life, Victims and Survivors plus contracts with BHSCT for counselling will be the main focus of the organisation. Linking and maintaining local partnership that will enhance service delivery that will create care pathways for the people living in our communities.

Additionally, ensuring the Childcare service remains a viable social economy programme which can support staff salaries and reach families that are at risk of isolation.

HTC’s trustees will continue to work towards addressing inequalities within the area and be guided by the people that are in need.