Training/Advice
Event
Customer Service - E-Learning/Online Course
Trainsafe UK
Customer Service. Learn online at any time.
Who is this course for?
Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service
Learning Outcomes:
By the end of this course you will be able to
Discuss the benefits of excellent customer service
Deliver excellent customer service
Handle complaints with care
Recognise & adapt to customer behaviour styles
Manage customer satisfaction levels
Benefits of Online/E-Learning
- Flexible learning at your convenience
- No deadlines
- Cost effective
- Fast easy access
- Certificate given on completion of course
***We have a wide range of other online courses from Customer Service to Health & Safety, ranging from an Introductory Level to an Advanced Level.***
Sector:
- Community development
- Education/training
- Health and wellbeing
- Men
- Volunteer development
- Women
- Young people
Customer Service - E-Learning/Online Course
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