Online / Virtual
Seminar
Training/Advice
Workshop
Event
CHANGING ENERGY RELATED BEHAVIOUR
National Energy Action (NEA) NI
Cost:
For further information and course fees please contact [email protected] or telephone 028 9023 9909.
Habits and behaviours can be hard to change, but they can have a huge impact on how much a household spends on energy. Energy advisers need to be able to provide guidance around habits and behaviours when talking to
householders.
The course will look at of some of the theories and findings in the field of decision making, focusing specifically on simple practical things they can do to encourage people to act on the energy-related advice they receive.
Audience
This course is designed for frontline staff working in a range of organisations who are in a position to provide energy-related advice directly to householders either face-to-face or via the telephone.
Course aim
The course aims to make delegates aware of some of the theories and findings in the field of decision making, focusing specifically on simple practical things they can do to encourage people to act on the energy-related advice they receive.
Course Objectives
Explain:
- The barriers/ cognitive biases discouraging householders from acting on energy advice.
- Some of the key factors influencing decision making.
- Actions to encourage householders to act on energy-related advice.
Course Content:
- The main barriers explaining why householders do not always act on energy advice.
- Key factors influencing decision making including significant cognitive biases (for example, loss aversion and social norms).
- Actions to help overcome the key biases and encourage people to act on the advice they are given. This includes framing the message – making it personal, relevant, and engaging. T
- The EAST (make the advice/intervention Easy, Attractive, Social and Timely) model can be used to increase the likelihood of advice being acted on.
Course Delivery
- The webinar is delivered live by our expert tutors, and we keep group sizes small to ensure a good level of interaction and support for learners.
- We generally use Zoom (video conferencing facilities).
- Once registered learners will be sent a confirmation email and zoom invite.
- To join the webinar, learners will require a suitable electronic device with sound and internet access and preferably a video camera and microphone.
- Following the webinar learners will also receive a handout booklet covering the course topics.
- Group webinars or in-house face to face courses are available upon request.
Sector:
- Advice services
- Carers
- Children and families
- Community development
- Disability
- Education/training
- Health and wellbeing
- Housing and homelessness
- Men
- Older people
- Race/ethnicity
- Rural development
- Volunteer development
- Women
- Young people
CHANGING ENERGY RELATED BEHAVIOUR
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