The 3 R's: Recruit, Retain, Reward

This free session will start with lunch at 12.30. About the session: As involvement in formal volunteering decreases and people seek more informal and flexible ways to contribute to their causes, charities need to adjust to this challenge. This requires a little disruptive and creative thinking, to reimagine involvement in the charities in new ways that are attractive to differing audiences. The session will explore the drivers for change, the potential advantages of a more flexible and diverse approach to volunteering and participation. It will encourage charity leaders to imagine whole new ways for people to contribute to their missions. We will explore micro-volunteering, coproduction and how to build communities of interest and boost lifetime value in participation. Chris Wade, Founder and Managing Director, Time for Impact. Chris has an extensive career in the charity sector that spans almost 25 years.

This 2-hour workshop on Befriending will cover the following: What is Befriending? Benefits of Befriending Effective Communication Skills – Body language and tone – Face-to-face Vs Telephone – Use of questions Boundaries

Managing change is now a guaranteed part of any manager’s job. Whether you are managing change at a day to day operational level or implementing it at a strategic level—change needs managed. This master class looks at the theory of managing change and how to put it into practice in such a way to keep volunteers motivated. Using case studies and own examples, participants will start to plan for managing change in their own organisation. By the end of this session, participants will be able to: Demonstrate an understanding of the change process in organisations Outline the characteristics of good leadership Joining information will be sent out the day before the session.

What do you need to include in a volunteer induction? How do you make it visually appealing? Have you considered moving volunteer induction online? Do you value your volunteers, recognise they have other commitments, give them a voice? We will look at good practice and how we ensure we are being proactive and not reactive to our volunteers. We will also look at new ways to carry out Support and Supervision remotely as well as face to face. This session will also examine why Support and Supervision is important for volunteers and your organisation.