Consumer Council Postal Complaints Survey

Have you ever made a complaint about a problem you’ve had sending or receiving a letter or parcel?

The Consumer Council has launched a short survey to find out consumers’ views on postal complaints. The results from this snapshot survey will inform research we’re undertaking in partnership with Citizens Advice Service (GB).

Anyone can take part in the survey and it only takes around 2 minutes to complete. You can complete it via the Consumer Council’s website www.consumercouncil.org.uk or by clicking on the following link: https://www.surveymonkey.com/r/PostalComplaintHandling

Last updated 9 years ago