Refugee Support Operations Manager - Belfast

Closing date: 
26 Feb 2017
We have an excellent opportunity to work with Refugee Support & Restoring Family Links to develop and deliver refugee support and activity across Northern Ireland.

Northern Ireland
35 hours per week
GBP 26,845 - GBP 37,315

About the role
We have an excellent opportunity to work with Refugee Support & Restoring Family Links to develop and deliver refugee support and activity across Northern Ireland.
You will contribute to the development of our core service delivery, including orientation, casework and destitution support and tailored grant funded projects.

This will also include projects focused on supporting vulnerable female refugees, resettlement activity and family reunion integration. You will also ensure we remain fully compliant with OISC registration within the area.

You will have experience and knowledge of government, statutory and voluntary sectors in which the BRC works, asylum and immigration policy, working practice and legislation.  You will also have experience of managing multi-disciplinary teams.

Excellent communication and interpersonal skills are required, you should be skilled at developing and maintaining external relations in the Northern Irish context, together with the ability to work collaboratively across the organisation.

About the organisation
The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

About the team
For people in crisis, as a result of their migration status, in need of protection, displaced and often having experienced family loss and separation our Refugee Support and Restoring Family Links team will deliver on our unique position and responsibility as part a truly global
humanitarian organisation, present at every stage on the migratory trail to:

  • Reduce destitution and exploitation.
  • Restore family links and facilitate reunion.
  • Challenge stigma and build inclusion.
  • Ensure protection and empower people to make positive decisions to regain control of their lives.

We will do this by mobilising the power of humanity through three distinct vehicles for change - advocacy, service delivery and by creating the right environment. We will engage with our service users and use their experience and evidence to inform our development and delivery and will seek out opportunities to build productive alliances across the UK, wider movement and beyond to enable delivery on our mission at the earliest opportunity.

Through collaboration, we will achieve:

  • The definition and delivery of a distinct core service offer.
  • Ensure greater accessibility and Service User inclusion.
  • Policy change through effective advocacy.
  • Key alliances and public understanding.
  • Increased restricted / grant funding.
  • Improved wellbeing and development opportunities for our people.

About the person
Working flexibly and collaboratively with colleagues across the organisation the post holder will ensure the continued delivery of a consistent, responsive and accessible service to demonstrate maximum impact for the people we support.

We are interested in receiving applications from candidates who feel that have the posses the ability to develop appropriate service delivery processes, mechanisms and systems, and their monitoring and evaluation, build strong and effective alliances and relationships at a senior level, use and operate delivery performance measures and report on delivery outcomes.

Knowledge of the government, statutory and voluntary sectors in which the BRC works and relevant context, asylum and immigration policy, working practice and legislation.

Management experience that includes management in a multi-disciplinary team supporting vulnerable people and understanding of casework and client needs, including experience of working with clients who have experienced trauma.

[Please click here to view the full job description and person specification for this position.]

Closing date for applications is (23:59), Sunday, 26th February 2017.
Interviews will take place week commencing Monday 9th March 2017.

We offer a wide range of staff benefits, these include:

  • 36 days holiday (including Bank Holidays)
  • Up to 6% contributory pension
  • Childcare vouchers

Should you have any questions on this role please email us at [email protected] quoting reference REQ0000013BY

The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Refusing to ignore people in crisis.

Closing date:
26 Feb 2017 23.59
Job Information
35 hours per week
£26,845 - £37,315