Energy Advisor

Bryson Energy require an;

Energy Advisor

(Ref: E/EA/E/1700)

Fixed Term until 30th September 2017

£15,152.10 pa

35 hours per week

Monday to Friday

Enniskillen

Job Purpose

The post holder will be required to receive inbound telephone enquiries to the advice line and make outbound calls giving appropriate energy advice to domestic householders. He/she will also provide relevant advice and information to householders via a range of media on energy related topics. The post holder will be responsible for inputting records onto a data capture system.

Essential Criteria

• At least one years experience in providing customer focused energy advice in a Contact Centre role.
• Experience of capturing & recording data in a Customer Relationship Management System and delivering data in a report format
• 5 GCSE’s (or equivalent) at Grade C or above, including Maths and English
• Recognised Qualification in Energy Efficiency or Renewable Energy 
• ICT Qualification and proven computer skills including e-mail, internet, databases and spreadsheets 
• Excellent communication skills & proven professional telephone manner

Desirable Criteria

• Full Driving Licence and use of a vehicle for work purposes

Application:

For more information, a full job description & person specification, or to obtain an application pack, please contact the Human Resources Department Tel: 028 9034 7749 or email: [email protected]

Application packs are also downloadable from https://bryson.erecruit.co.uk, or there is the option to apply online.

The closing date for this role is: Wednesday 28th June 2017 at 5:00pm