Accommodation Support Worker, Ardmoulin Mews, Belfast

The post holder will work as part of a team providing residential provision with attached support services for individuals and families under appropriate shift pattern cover.

MAJOR TASKS AND RESPONSIBILITIES:

To cover rota duties which includes day, evening and overnight shifts as determined by the needs of the project
To carry out daily operational tasks in a consistent manner.
To participate in recording and reporting systems in regards to daily events in view of clear communication requirements.
To keep concise recording of service incomes, utilising appropriate logging systems.
To assume a key worker role for designated individuals through continuous assessment, monitoring and review processes that will contribute towards tailored packages of support.
To work alongside other relevant agencies such as Social Workers, General Practitioners, Policing Services, Housing Services in the delivery of support services to the client.
To carry out appropriate procedures and protocol that deal with high risk behaviours, decision making and conflict situations.
To maintain written case management files under support structure systems.
Be willing to ensure that the Accommodation’s Health and Hygiene standards are maintained and to take an active role if this is necessary.
To keep concise recording of service incomes, utilising appropriate logging systems.
To carry out enhanced monitoring and evaluation of vulnerable individuals who have been identified as ‘at risk’.
To participate in the implementation of fire safety procedures on a regular and consistent basis.
To carry out regular health and safety checks as part of daily working activities. Notifying line management of any areas of concern.
To carry out observation and vigilance skills in regards to any sudden health deterioration of service users.
Liase with relevant bodies regarding the health and future support needs of service users.
To attend regular staff meetings with the Manager and Deputy Manager.
To participate in staff development, training and performance reviews and appraisals.
To use databases and other electronic management systems focused towards service provision improvements and quality outcomes.
Any other duties appropriate to the post