Making Marketing Magic with online reviews
CIM
Focusing on online customer service, this event is suitable for marketers responsible for digital and social media marketing including platform management of: Facebook, Trip Advisor, Trust Pilot, Google reviews and LinkedIn testimonials.
Making marketing magic with online customer reviews will encompass many elements of customer service and will focus on the following:-
• The changing face of customer care
• Social customer service and what to expect
• Rights and wrongs of social customer service
• Harnessing the power of social customer service for your brand
• Practical marketing steps for delivering an effective social customer and online review service strategy for your brand
• The online review landscape
• How to entice customers to deliver marketing magic for you by leaving positive online reviews
• Managing negative online reviews
This workshop will be hosted by Chartered Marketer Christine Watson, founder of Watson & Co and most recently disruptive online aggregator for the training industry. Christine’s client repertoire since she founded Watson & Co Chartered Marketing in 2005 includes over 1,000 individual clients.
This event is suitable for marketers responsible for digital and social media marketing including platform management of: Facebook, Trip Advisor, Trust Pilot, Google reviews and LinkedIn testimonials.
Date and Time
Location
E Spark
Lombard House
Bellfast
BT1 1RD
United Kingdom
More Information
Making Marketing Magic with online reviews
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