Job | Part Time

Welfare Rights Advisor - Readvertised

Upper Springfield Development Trust

£10,710
17.50
Job title: Welfare Rights Advisor Responsible to:Advice Co-ordinator Location:Upper Springfield/Whiterock Hours: 17.5 hours per week Salary: £10,710 Contract: 31st March 2018 (Possible extension subject to funding)

Purpose:

To deliver a high quality, impartial, confidential and free advice, advocacy and information service, to meet the needs of the local community. This will involve supporting clients through Welfare Reform changes and the Welfare Reform mitigations. The advice centre is needs driven and client focused with an emphasis on advocating on behalf of the most vulnerable in our community.

Duties

  1. To ensure the delivery of a professional, confidential and quality advice, advocacy and information service to the community which will include advising on social security benefits, welfare reform changes, financial capability, housing, consumer, health, education and social justice through face to face, home visits, telephone, email or outreach.
  2. To ensure that suitable confidentiality and data protection procedures are followed at all times.
  3. To establish good working relationships with other professionals and agencies and refer where appropriate to other services identified.
  4. To maintain comprehensive and up to date confidential case records for all clients using the Advice Pro case management and recording system.
  5. To identify, record and follow up social policy issues as they arise.
  6. To keep up to date with changes in all areas of welfare reform and participate fully in training programmes, both internal and external as arranged by the advice co-ordinator.
  7. To manage and prioritise own workload in agreement with the advice co-ordinator.
  8. Attend advisor practitioner forums and team meetings and work as part of a team to ensure the smooth running of the advice team and participate in quality assurance.
  9. To use new technology following appropriate training.
  10. To be aware of any health and safety issues affecting themselves, colleagues and clients.
  11. Be expected to work within the terms of their contract of employment and adhere to USDT’s policies, procedures and values.

Closing Date

Friday / 12 January 2018
12:00pm

Contact Details

Jacqueline Fegan

028 90236677

[email protected]

689 Springfield Road
Belfast
BT12 7FP
United Kingdom

Files

job_description_welfare_rights_advisor_002_0 (5).docx Monitoring form.doc App Form WRA Jan 18.docx
Dept for Communities
Upper Springfield Development Trust