Volunteer: Side by Side Phone, Fermanagh

Alzheimer's Society

The Side by Side telephone service provides people living dementia with companionship and conversation. Through regular contact, people living with dementia will stay connected and better informed on how to access local services and activities.

What’s involved?

As a Side by Side Telephone Volunteer you’ll be regularly contacting people living with dementia,

chatting with them about their interests and listening to what they want to talk about. You might

also signpost them to other groups and organisations providing services and activities that they can

benefit from. The number of people you’ll be in touch with will vary, depending on how many you

feel you can support.

About you:

Are you interested in supporting people living with dementia, enabling them to feel less lonely? If

you are, and you feel confident using the telephone and enjoy talking with people, then this role

could be for you. Ideally you’ll have good verbal communication and listening skills and be happy to

work on your own. You can carry out this role from the comfort of your own home or in one of our


The impact you’ll make:

By listening to people living with dementia, taking time to understand their needs and concerns,

and helping them with their questions, you’ll enable them to feel less isolated, better informed and

more confident. You will be helping the people you support to stay connected and feel empowered

which is a vital part of the fight against dementia.

What you need to know:

We need to ensure that people living with dementia who benefit from our services are safe. In order

for us to do this we interview, check and train our volunteers in on-going roles. If you have

accessibility need we’ll make reasonable adjustments to enable you to volunteer. This role also

requires a criminal records check – there’s more information in the role description.


We welcome volunteers from all backgrounds, communities and experiences. We will make you

feel welcome, included and respected because together we are united.


Closing Date

Friday / 13 March 2020 12:00pm

Contact Details

Rosario Mc Hugh, Volunteering Officer

Orchard Road Industrial Estate
BT82 9FR
United Kingdom