Board Membership

Volunteer Patient Advocate

Human Health Project

Other
N/A
10.00
Human Health Project‘s (HHP) foundation is built upon peer-to-peer health information, education, and support. Through our programs, our objective is to empower individuals locally and globally to manage their health.

HHP is seeking Volunteer Patient Advocates for the launch of our Pilot Patient Advocacy Programme in Summer 2019. 

As a volunteer, you will serve as an advocate for patients suffering from various physical and mental health conditions. Full training will be provided by HHP and upon completion, the matching process will begin to find a patient who needs your help. Volunteers for this position should have excellent customer service, computer and communication skills

Duties & Responsibilities: 

  • Serve as a patient advocate
  • Refer patients to HHP resources as needed
  • Be open to learning about how to work with marginalized communities
  • Learn and operate the patient intake/management system
  • Learn basics on Insurance policies and procedures
  • Provide exceptional customer service skills at all times
  • Attend training (full training will be provided)
  • Commit to a regular schedule
  • Be knowledgeable of and abide by the HHP Confidentiality Policies and Procedures
  • Have reliable transportation
  • Attend check-ins with HHP volunteer coordinator

This role has a time requirement of a minimum of 10 hours weekly for a duration of 6 months - 1 year 

Qualifications & Requirements: 

  • Secondary school completion required
  • Must be over the age of 18
  • Some college coursework preferred
  • Case management experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems
  • Ability to do simple mathematics
  • Exemplary critical thinking skills
  • Proficient experience utilizing G Suite with emphasis on Google Docs and Sheets
  • Exemplary communication skills, both orally and written, to a variety of individuals
  • Ability to multitask
  • Ability to function and make appropriate decisions in a fast-paced environment

Volunteers for this position must pass a criminal background check, complete a volunteer application packet and attend a new volunteer orientation session in addition to a full training programme. 

Closing Date

Tuesday / 31 December 2019 12:00pm
12:00pm

Contact Details

Please contact Kheya at [email protected] for further information.

15 - 17 Chichester St.
Belfast
BT14JB
United Kingdom