Sessional Telephone Support Worker

REACT  Victims and Survivors Project offers Health and Well Being and Social Support services to individuals directly affected by the ‘Troubles’, their families, and carers in the Armagh area.

Role and Responsibilities

• Provide confidential check in and chat telephone support calls
• Offer practical support services and signposting
• Complete call records and provide a weekly update on calls and members support needs
• Work autonomously and take responsibility for managing own calls

Eligibility Criteria

• A qualification in trauma studies
• A clear understanding of the needs of victims/survivors of the troubles
• A clear understanding of trauma related mental health issues
• A current Access NI Check

Duration of Contract

The contract is initially for a 3 month period with the possibility of this being extended depending on need.

Format of Tenders

A CV which demonstrates relevant knowledge and skills, and clearly references and demonstrates how you meet the eligibility criteria.

CVs should be emailed to [email protected]

For more information please see the attached Sessional Telephone Support Worker Tender document.